14 DAY TRIAL // There have been multiple reports from iPhone users that there is a battery problem that prevents the device from fully charging. Apple has acknowledged the issue but specifies that it is not a battery issue as many thought, but a software issue.
There have been some iPhone users that noticed the device not having a full charge, even after left charging for a lot more than the required charging period. Although this has been reported as a battery issue, an Apple PR representative that acknowledged the problem mentions that is has nothing to do with the battery itself, instead being a software glitch. The battery is indeed fully charged, but the software is simply not properly reflecting the state of the battery.
Though Apple has acknowledged the problem and has mentioned that it will be rectified in a future software update, no timeline has been given, and no other information has been offered. Those with iPhones affected by this issue should be able to utilize them normally, as the battery is working fine.
Those unwilling to wait for the software update that will address this problem can move things along by opting for the iPhone Battery Replacement Program, which caters to devices with abnormally reduced capacities. This service will cost $79 plus shipping and handling, however and the process of replacing the battery also clears any data stored in flash memory.
Apple is usually very responsive with updates to fix problems, both with Macs and iPods and the iPhone should be no different, an update could potentially be just days away. On the other hand, if Apple was also planning another update in the near future, the company might delay a little in order to deliver everything in one single update, but this would depend largely on the number of people affected by this problem.