Several suggested fixed don’t fully restore the Chromebook to its original state

Jan 27, 2014 08:54 GMT  ·  By

Acer’s C7 Chromebook has been around for some while and is one of the most affordable models available on the market. The laptop comes with an 11.6-inch display with 1366 x 768 pixel resolution and is powered by a dual-core Intel Celeron processor.

Even if it has been hailed as a good product, users on the Acer's official community forums are complaining the C7 will not be turning on, despite being just a few days old.

User roscofillmore says he "Just got my new Chromebook, it worked right out of the box, got it set up, installed a few apps. It was great. I set it down for about 5 minutes, charging with the screen closed, and when I opened it back up the front lit up blue and orange once then turned off and the screen won't come on."

"Whenever I push the power button, no matter if the battery in with no charger, charger in with no battery, or both, the screen won't come on and the power button will only flash once then die."

A fix is suggested in the form of a power rest, but some users find it to be unsuccessful on their device. It also appears a lot of people are plagued by this particular issue, according to user MHUF1 and some are already considering taking the machine back to the store they picked it up from.

Finally, user Stephycarver managed to get the Chromebook's desktop to appear, but it "was pixilated and flickered a lot." He apparently followed the guidelines posted by Acer in the quick answer sections on how to "Reinstall the Chrome OS," but he had to apply the process at least 8 times before getting any results.

He goes on to say that "I finally got the "settings" page to load, then clicked on "help" on the left hand side. If you leave that page open for about a minute, a circle will appear just above the "more info..." link."

"The Chromebook will then begin to update. A percentage will show up just below the circle showing your progress. This update took a little over an hour but the flickering and pixilation greatly improved as the update progressed. It did not go away completely however."

Could this be in fact a deeper issue, possibly relating to hardware? Acer has remained silent on the matter until now. Are you experiencing any issues?