14 DAY TRIAL // According to the latest news on the Web, AT&T has pulled the plug on the PCD Quickfire 3G messaging device. To be more precise, the company is reported to have given specific instructions that the sales of the device are at a halt and that “quality issues” have determined it to begin pulling off stock and demo units across the retail network.
As many of you might already know, the handset got launched late last year, and ever since there were many reports over the Internet criticizing the phone as being sluggish and unresponsive at times, while others stated that it had poor touchscreen implementation.
According to some of the latest articles on the Web, the Sidekick killer-wannabe device “is not meeting AT&T's minimum performance expectations.” There are no specific details on what that means, but it seems that sales representatives have been instructed to pull all three colors from sale immediately.
At the same time, it seems that the mobile phone carrier plans to offer substitutions to customers that will require exchanges. “Standard under 30 day and over 30 day return and exchange policies apply,” says the company, while also advising all channels and dealers to “Stop selling the Quickfire GTX75 immediately and quarantine all existing inventory.”
It seems that those who hoped for a Quickfire fix will not get it directly from AT&T after all, yet it is a good thing that the carrier has finally made a move into repairing the situation. At the same time, a replacing product for the PCD Quickfire 3G messaging device is to be announced in the future, at least this is what we could see from the email (which surfaced on Engadget) announcing sales reps to stop selling the device. The email is tagged as critical, and it was dated two days ago.