14 DAY TRIAL // ANZ has inadvertently sent the bank statements of several customers to a two-year-old boy after his mother requested details of her own spending.
According to TVNZ, Stacey Morrison was shocked to see that in addition to the statement on her son’s account, she had also received the ones of other people. In addition to contacting ANZ, which asked her to return the documents, she has also contacted the impacted individuals.
Many of them are very disappointed with the bank, and one of them even noted that the financial institution should be out of business.
Morrison’s son has only around $200 (€145) in his savings account. However, some of the others whose statements have been exposed have hundreds of thousands of dollars.
ANZ representatives say they’re investigating the incident. The first clues point to a “handling error at a printer.” They’re confident that this is a “one-off incident.” However, Morrison, who calls this a “horrendous breach of privacy,” is not so sure.
ANZ has reassured customers that the exposed information can’t be used to compromise their savings accounts.