14 DAY TRIAL // Mobile phone carrier Verizon Wireless has just announced the release of a new mobile application for its users, the Mobile Recovery software solution from Asurion, which comes as a web- and phone-based application aimed at helping users in the event they lose their devices.
According to the wireless carrier, the new solution was included in its Total Equipment Coverage program and is available for free for all compatible devices.
Through this application, users would have the possibility to “remotely lock the device, sound an alarm and wipe contacts from the phone,” the company notes.
Moreover, in case the handset is not recovered, the Total Equipment Coverage program would offer next-day replacement.
“Mobile Recovery is further evidence of Verizon Wireless' commitment to providing customers with the latest solutions for staying connected, protected and informed,” said John Mara, executive director, marketing, Verizon Wireless.
“Mobile Recovery helps customers keep their private information secure, preserving what matters most to Verizon Wireless: customers' privacy and their phones.”
Verizon Wireless users would need to file a claim online to get a replacement device in case the original handset was not recovered.
Moreover, the free wireless application from Verizon Wireless called Backup Assistant should offer them the possibility to save a copy of the phone's address book to a secure website, so as to be able to restore it over the air on a new device.
Some of the main features of Mobile Recovery include:
- Sound Alarm – Customers trying to find a lost phone can use the "Sound Alarm" feature which triggers an alarm, even if the phone is on silent or vibrate mode. - Locate Phone – If the phone is outside audible range, customers no longer have to retrace their steps looking for it. As long as the phone is powered on and within Verizon Wireless' coverage area, the “Locate Phone” feature uses GPS to provide the location of the missing phone, complete with a map and address, and the option to get turn-by-turn directions. - Secure Phone – Once customers have determined their phone is lost, they can use the “Device Remote Lock” feature to prevent unauthorized use, or the “Device Remote Wipe” feature to remotely erase contacts from the device.
Mobile Recovery is now available for all compatible devices for free as part of the Total Equipment Coverage, the wireless carrier announced.
“Verizon Wireless reminds customers they should not attempt to retrieve their devices from any location that is not safe, unrecognized or unfamiliar. If a device has been stolen or is in an unsafe or unfamiliar location, customers should contact local law enforcement,” the company added.