Canadian mobile phone maker Research In Motion is recalling a number of around 1,000 BlackBerry PlayBook devices, some of the latest reports around the web note.
Apparently, soon after making the device available for purchase, the company discovered some issues with these units, and decided to recall them to fix the problem.
Most of these
BlackBerry PlayBook units did not arrive in users' hands as of yet, it seems. We should also mention that only 16GB models are affected.
Those users who might have received one of these units, purchased through Staples, apparently, are advised to contact RIM immediately to resolve the problem.
Following rumors on the possibility that these units would arrive on shelves with faulty software, RIM stepped up and clarified the issue in an official statement over at
CrackBerry:
RIM determined that approximately one thousand BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up.
The majority of the affected devices are still in the distribution channel and haven't reached customers. RIM is working to replace the affected devices.
In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance.
As one can see, the company is fully aware of the said software glitch with these 16GB
BlackBerry PlayBook models, and is already working on resolving it.
And since the problem is not an extended one, all should be resolved without much noise.
However, it remains to be seen if other issues with RIM's PlayBook emerge as well. Provided they do, users might not be too happy about it, that's for sure.
The Canadian maker touts its
PlayBook as one of the nicest tablet PCs on the market today, capable of delivering both great raw power, as well as an enhanced user experience.
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