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Palm Pre Ripped Apart, First Issues Surface

Its components to cost $170

By Ionut Arghire, Mobile Editor

8th of June 2009, 10:02 GMT

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Palm Pre gets ripped apart
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The highly expected Palm Pre mobile phone went live on the United States market only two days ago, and there is already a large number of people that has grabbed the handset and played around with it. And while some went to the nearest store to buy the Pre for the touted functionality and for its good looks, it seems that there were some people that got it and began to tear the beauty apart, so as to be able to take a good look at all the little things it hid under the hood.

According to the news, some of those that already took the Palm Pre to their offices and tore the thing apart discovered that the components were worth about $170, which we can say does not fit the iSuppli estimations of $138. Those of you that would like to have a glance at how the Pre looks on the inside can find anything you need to see and learn here.

In related news, we learn that the first issues that some of the Palm Pre units that were sold during the first two days had have surfaced into the wild. Some of the problems seem to be connected to the display of the Pre, as there are some who say that their units have distorted or discolored displays. It seems that some Pres also come with dead pixels, though this should be something expected in a way.

Another issue that has been reported is related to some system shutdowns, which seem to require the handset's battery to be pulled out to fix. Hopefully, Palm is aware of this bug and will come out with a firmware update for the handset to make the problem go away. Given the fact that the Pre will have OTA capabilities, this should be easy to fix.

One more thing that has been observed is the fact that the text fields in the web browser do not support symbols that aren't on the keyboard. This might become a real problem as soon as the handset becomes available on other markets as well, so Palm might consider fixing this problem in the near future, so that everyone would be happy.

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Palm Pre | issues | user reports | components
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User opinions:


Comment #1 by: kj on 08 Jun 2009, 20:31 GMT reply to this comment

Bluetooth does not transfer files, music, pictures etc. Only used as a wireless port for optional bluetooth headphone. Phone will not fit in Palm Belt clip while headphones connected. Battery life poor. Does not operate any of old Palm OS Apps. Does not sync with Palm Desktop.

go for palm 755 or iphone


Comment #2 by: Basam on 10 Jun 2009, 21:12 GMT reply to this comment

KJ, Why would a brand new OS be used to run other OS's programs. That's like complaining that the iPhone doesn't run WebOS software. I've been beating the crap out of my Pre and battery life is ok.


Comment #3 by: joe on 12 Jun 2009, 15:35 GMT reply to this comment

what a letdown!i waited for 4 months for the pre once i got it talked smack to all iphone users about paying 30 dollars less a month for a better phone. then came the battery issues i though oh well well get an ota update soon after all iphone did to at launch. then my pre kept shutting off when i flipped it open or even set it sown on a desk.called sprint and was told it was a software issue. when your screen turns a weird color and shuts off even after 4 battery resets that means its not a battery thats a hardware issue! the battery would lose connection every time the phone was flipped up closed or set down! and to top it all off my battery wouldnt charge past 50 percent on the second day! so i replaced it. i was lucky to only wait 4 days for a replacement as best buy got restocked w 2 more pre's this week. then i got an email last night on my email that i set up my pre profile on that my phone had been hacked and to enjoy! so i reset my pre and it literally took an hour and a half to turn back on! and once it did my battery was fried. i had to call my wife from an iphone. it was a sign im cancelling sprint not going back to the instinct need something w a real web browser


Comment #4 by: eurovitaid on 14 Jun 2009, 03:15 GMT reply to this comment

I bought my 1st pre on 6 of june and I've had the same problems with the battery and the system shut down.sprint gave me a new phone and this one works perferct.regarding to the battery did anybody tought to format the battery?mine is alive 2 days since I did this.


Comment #5 by: JOE LIES on 25 Jun 2009, 21:21 GMT reply to this comment

Joe just by readig what you said which I knwo from using the Pre is a LIE. I got the impression you were lying as you sounded like the same Iphone fanboys that go on threads and try and act like you are a user of competing products so you can badmouth them.You confirmed you were a IPHONE FANBOY by saying Im going back to IPHONE and not using an Instinct and going witgh a rea browser LOL. WOW guys are you that full of bs? Do you thik people do not se through your lies? Well some may fall for them but Having Played with the Pre mysef I have to say it is an AMAZING PRoduct that just works and works better then most of the features on the Iphone. I know you can't handle that and have to come blasting the PRE and pretend that you were a user,but GOn GO away and use the Iphone and Pay $30 to $50 or more a month and stil have less features then a ful featured PRE wil give you for only $69.95 a month and much less for anyone that can use a Corporate Discountwhich run from around 8%-28%) also people can use a 10% Credit Union disount which you can easily open one up to dave extra money every month. Many people are getting the Pre for just over $50 a month after discounts .The same features on an Iphone? around $100 a month. Iphone sucks in comparison ,Simpley Sprint and the Pre can not be beat .

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