Apple Knew iPhone 3G Owners Would Run Into iOS 4 Upgrade Problems, Customer Claims

Turn the iPhone Completely off. Attach the Datacable to the computers USB Port, then hold down the home key on the iPhone while attaching it to the computer until you see the iPhone show the iTunes icon.in iTunes hold down the option key (if using a mac) or the control key (if using a PC) and click on check for update. a screen will show up asking where the update file is locate the iPhone OS 4 update file, once the file is selected, press enter and your iPhone will be updated and work just fine.

Not sure what the deal is but my coworker was having an issue with his 3g upgrading to Ios4. Seems it would hang or fail while backing up.

Solution:

Simply direct download the IOS4 for the 3g here: http://appldnld.apple.com.edgesuite.net/content.info.apple.com/iPhone4/061-7436.20100621.58Yt4/iPhone1,2_4.0_8A293_Restore.ipsw

Now connect your 3 g to itunes and select "Don't install when prompted there is a new update"

Sync the phone

Now control + click (Mac) or Shift + Click (windows) on the restore button in Itunes.

Browse to the IOS4 file you downloaded.

After itunes loads IOS4 onto the phone click yes to then restore from the backup file.

Just upgraded....Now my iphone 3G will not verify my exchange account! Anyone else get this? What's the fix!!!?????

Yes, I am having the same issue -- I should have waited on this upgrade a few weeks :(

I had this same problem. For some reason the phone would connect to wifi but not actually to the internet. Try turning off your wifi, turning off your phone, then restart your phone, restart your wifi. That fixed it for me. Best of luck!

I upgraded now I have a hard time answering calls and my music won't play. My apps are glitchy, working sometimes and not others. I'm not very happy with my iPhone right now. i'm due for an upgrade so I can switch service if need be.

I like many other people last night decided to download the latest iso4 software for my 3G phone. Normally i wait for a while to avoid problems but decided to go for it last night, wish i hadnt. Everything seemed ok when i plugged it in and as usual itunes said it was backing up my phone to save all my current data.

However when it then went to install the new software thats when the problems started. The phone crashed 4 times and i had to keep rebooting it to get all my apps back. However i then discovered that none of the apps work with the new software and even worse half my photos had gone, all my videos of my ten month old son shot with the ivideo app, all my contacts, my notes and calender and just about every other personal setting!

Now completely stuck as my computer only appears to have some of my data to restore and i cant go back a stage to the old software. Help!!!!!!!!!!

The exact same thing happened to me! Called support, and was basically blamed for what happened. Lost all my contacts, photos, ect.. The supervisor I spoke to was pretty much yelling at me, saying we should have backed it up. My son said he did, but something happened on their end. One tech said prob because it was such a large update. The first person I spoke to admitted that they have been getting lots of calls, but nobody will do anything. No warning to others that they may lose precious photos and contact info! We were blamed for everything!

Maybe I'm just in the minority. Maybe I just take pretty good care of my iPhone 3g. Maybe I don't have it loaded to full capacity. Maybe I am not doing multiple other things that other people did who can't seem to get the upgrade to stick on their iPhone 3g but my upgrade went off without any problems whatsoever. I downloaded the update, let iTunes do the work, and after a while I had iOS4 working perfectly on my iPhone 3g. Don't blame the device or the software when the upgrade works on other peoples' same device with the same software. It could be an issue with the PC you are trying to do the upgrade with who knows. Even if you still can't get it to work I guarantee you either these solutions in the comments here or somewhere on the infinite resource of the world wide web can offer something to rectify this solution.

Well, I upgraded my 3rd gen iPod Touch 32gb, and now my wifi is VERY unreliable, and apps that previously ran well now crash and have trouble connecting to the network even though I am sitting right next to my wireless router. There is NO doubt that Apple has screwed up big time!!! Patch the OS ASAP!!

You've got to be kidding; thousands of people are having problems and you sound like an arrogant Apple employee.

There are some that had no problem with their Toyota cars so the people that did are just idiots? What an ignorant and arrogant comment.

I too am having huge problems; With Apple also coming out saying their antenae design from the start is flawed shows they are all fluff and no stuff. They know Americans loves whistles and bells but since I've had my IPHONE I've had at least 20-30 dropped calls a month. It's amazing.

If this were Microsoft people would be going insane with anger; Apple gets away with this like Lindsay Lohan in a courtroom. Fix it Apple;

or just use Xcode's organizer

I'm not able to upgrade my 3g iphone to the IOS4 upgrade.

If you tried and didn't get upgraded to iOS4 , Then, my friend, that is in itself an upgrade. MiPhone which did take the upgrade without a hitch now runs slower. When I hit the home key the slider either doesn't respond or takes about 3-5 seconds to respond and then the slider slides on it's own(it never once did that before the upgrade. Some of my apps don't work and my favorite weather site wunderground.com won't come up( prior to the upgrade it came up lickety split) it just returns to home after about 20 seconds. Don't load it or you'll regret it. It is really irritating.

Yep - I now have the same problem with Wunderground.com! And I lost all my notes when I upgraded - and I have no idea why...

My iPod on the 3G won't work right now since I upgraded yesterday! No matter what song I pick it jumps to something else - thought I was nuts - tried it on 10 different songs happened every time! I'm PISSED!!! I don't want to hear Goodbye Earl when I'm trying to get Killer Queen to play!!!

I'm having the same problem...on hold with apple34 min and counting

I have an iPhone 3G 16gb. I had no problem upgrading to 4.0. Works perfectly fine on my end. It's too bad some are having problems. I guess that is how it goes. We all should techically have identical hardware so what can explain the problem. I have mutliple Macs running in an office eviroment. They all have identical setups but there are always those few "bad" apples that run into problems. Usually software application issues. Anyway. Good luck to everyone else upgrading to 0S 4.0.

Will this process work for IPOD 3GS also ? I am facing problem upgrading rom 3.13 to OS 4. As soon as the upgrade starts the device starts the "back up" process and that goes on forever. I have tried this 3 times already in the past 3 days, by updating the applications in ITUNES and synching the IPOD before the upgrade process. Ended up with only frustrations and no luck. I am using a PC (Vista) and so was able to find that there is always some CPU activity/ usage going on against the backup process in the PC... Please advise.

IPOD Touch 3GS issues. I am facing problem upgrading from 3.13 to OS 4. As soon as the upgrade starts the device starts the "back up" process and that goes on forever. I have tried this 3 times already in the past 3 days, by updating the applications in ITUNES and synching the IPOD before the upgrade process. Ended up with only frustrations and no luck. I am using a PC (Vista) and so was able to find that there is always some CPU activity/ usage going on against the backup process in the PC... Will the solution given in this section for Iphone upgrade issues be applicable to IPOD touch 3Gs also ? Please advise.

It took forever to back up my 3G. After I got iOS4 installed My data was all there but I had no service for the whole night. That has since resolved but my apps have been crashing somewhat frequently. The phone also freezes up at times. I notice that MemoryInfo is no longer able to free more memory than about 31 MB, whereas before i could get a bit more.

I understand in the story where they want to move toward the future with their updates and new OS's. However with the money that we paid for the Iphone 3g I would expect more than a years worht of support sofware wise. Yes I can undertand that we may have some applicatons that do not work on the 3g but out of the "100 or so new apps" the 3g ends up with what 4? Combined email, customized folders, camera zoom and a new layout for adding contacts.. which now, I cant use because i cannot up date the contact picture anymore. Ideally there should have been a blurb about incompatibility with 3g and let us decide if we wanted to load OS4. Fortunately I did not hav the same problems as some are having with the upgrade, I did have an unusually long back up period, but it all went smoothly or so I though. My contacts are there, Pictures are there and music, however in the middle of playing songs (i had it on shuffle) it starts playing one of my movies instead. and now it hangs, when i use the keyboard some numbers will "stick" on the screen. I can type around them but they just stay enlarged on the screen. Sliding to a new screen, will make it stutter and stick sometimes, launching a new application takes 30-40 seconds where it used to be 3 or 4. All in all, I love my phone, but beginning to wonder if the love affair is over, if they can leave us hanging. So yes, i will also be checking out the new Driod and the EVO, but in the meantime,, I will be rolling back to 3.1.3

I tried to upgrade my 3G last night to OS 4. It does not have any of my music or ringtones and the apps all crash everytime I try to open one. I re-synched it to factory settings and then tried to restore it from my own backup. It won't work. The error msg says that the iPhone is synched to a different Mac! That is ridiculous.

If Apple has just screwed the pooch with this OS they are going to make a lot of very bitter customers. I've only owned this 3G for 18 months and it has not reached its obsolescence period yet - especially when I still have 18 months to go on my 3 year contract with Rogers!

Apple better fix this really soon!

I had an error message while restoring... and was asked by the dialogue to proceed. This is what I have done and restoring worked the next time iTunes synced. My problems were that 1) all read mails of my pop account where marked as unread and mail was awfully slow as I wanted to open them and have them marked as read. So I switched of the setting sorting mails by thread, deleted all my mails (had no nerve for keeping them anymore), and re-enabled sorting by thread for new mails.
2) the device is now slow... it was not full before (14 from the 18 GB are free), and I cannot tell how heavy the apps were, but they used to work on the device with 3.1.3
3) had all my clock alarms double
4) maps.app had a hard time defining my current position (but this could have been a temporary problem of not having good GPS signal)

I thought only multitasking won't work on iPhone 3G after updating, now I see there where more features which are not supported on this device. what a pity, if I know it, I would not have done the update.

there are a few bugs that i have seen since the first beta . I have a 3g with multitaking and background and it runs very good not like a 3gs but it very good i had the 4 betas and there still work to do but foe those 3g user with problem sync and erase thats how i got mine to work like it should

I managed to update my 3G with no problems except it took 6 hours to do it.

I've been an Apple fan for over 25 years but this time they've really upset me with their tactics. Who would be prepared to join me in a class action?

i have been trying to update my iphone 3gs to new firmware iso4..i installed the itunes 9.2 to my laptop which has got windows XP home edition...then i download the new firm ware and extract it..but my windows crased....i reboot the windows and load the itunes..but everytime i connect my iphone to the laptop,windows crashes...it makes my iphone useless..

PLS help anyone to resolve this problem...

Like others the normal procedure was hanging on the backup step.

To get around this, I simply restored via iTunes. I did not need to manually download the iOS 4 image first. The restore process said it would restore using the latest version from apple, in this case iOS 4. It did and worked fine. All of the music and apps were reinstalled which took a while but so far so good.

At first I couldn't restore the iPhone, so I was very worried. However, rebooting the computer solved the problem. Everything was restored, even though I was worried that perhaps the backup file had been corrupted.

I loaded iOS4 on my 3G. Process was a lengthy one and in end the iPhone crashed with an error -34.
After several updates and same error later, I did a restore and it worked.
However, 3G now is sloooowwwww.

DO NOT UPGRADE.

Apple, please either provide a way to downgrade back to 3 or release a patch.

Hi,
Boy I wished I had never upgraded at all. The upgrade went fine, but now my Pioneer $3000 GPS/DVD/Bluetooh in car system will not pick up thie iphone so I have lost my handsfree capability..., it also takes 20mins or more to sync with my Outlook and then when I check the calendar, nothing has synchronised at all. Havent checked notes, or contacts, or any other apps yet. Apple MUST provide a patch, or a way of going back to the previous version?...Now I am stuck with a phone that will not perform either of the two main uses I bought it for...this is ridiculous! Unhappy Jan....

For my 3Gs now can not use anymore. After extract the Software and downloading to i phone. the process hang, i already try several time, but useless:(

I have tried to update my iPhone 3G about 4 times and I have decided to give up! First time I did it, it looked like it was going to update no problem, it did the back up which took an hour then went on to extract software. It then said it could not connect to apple to verify the software...! It did that twice. The third and fourth time it did the back up, then just synced the phone as it normally would! Nothing else happened!! My phone still works fine so I am not trying my luck again until this problem is sorted after reading some of the problems people have been experiencing! I am due an upgrade soon... so I am waiting until the iphone 4 is free as there is no way I am paying for this nonsense!!
They don't call it the "Apple Pie Phone" for nothing!!! Rubbish!!!

I updated my 3g as well and didn't have any problems with the process but i don't really see anything new other than a few things that like a little different and that i can view pictures by where i took them. am i missing something or is this really all that the update does for the 3g?

Why would you want to upgrade to os4, I have a 3G as well and os4 is terribly slow. I am in fact trying to go the other way around, rollback to os 3.1.3.

MAybe you want to reconsider upgrading...

im so dissapointed with apple that i went and bought a new pc laptop today instead on the macbook pro i was gonna buy , they messed up my gf's iphone 3g with that new update, you open an app and it closes fast , sometimes you open an app and another app opens instead , when youre talking on the phone the light frrom the homescreen starts flashing. Plus i got the iphone 4 , and it is true u do get a lot of dropped calls. I dont know why would apple hurt there customers like this. im so sad , specially for my gf's iphone , i enjoyed seeing her playing with her new modern phone that i had bought for her , Now she hates it.

Managed to upgrade both husband's and my iPhone last week without to much hassle however both our devices now keep rebooting mid way through call. Surely the phone software should be the simple bit and the most reliable of any smartphone. I love my iPhone but may need to look elsewhere if I can't even use it to reliably make phone calls.

Up graded to os4 with no problems on my 3g. however my network conecdtion to 3g and e are non existing. Shame on you Apple.

I upgraded my 6 week old 3gs last Thursday. Worked fine at first. Next day different story. No voicemail, call forwarding activated and cant get it off, no MMS either receiving or sending, no option to attach picture to text message, ringtones keep changing arbitrarily, my car's hands-free device won't work any longer. It's a mess. I think I'm going to the Apple store tomorrow and get a replacement with my Applecare program. At least I am HOPING they will make good on it.

Sounds like what happened to me. I blamed Telstra at the beginning though because it was exactly the same symptoms as when I pay my bill late - they disconnect all my net services.
so for 2 months I've been trying to get Telstra to confirm the codes were right on my account... anyways, ended up in a Telstra shop, they said the codes had been fixed a few days ago and now it just looks like it was the 'upgrade' and I should go speak to Apple.
No internet, "no cellullar data subscription" messages constantly. Cant send pictures.
Really just wanted to smash it down someone's throat the last 2 months. Just don't know who is to blame.
Now i just want to cry everywhere.

i also have a problem with my iphone 3g after i upgraded it to iSO 4...i feel so bad when after this, my phone crushed...before, i am not experiencing a lag when my operation system was 3.1.5...but everything just caused me so much stress...i was expecting there could be a way apple company could help their customers who at first very impressed on how apple's iphones change the trend in cellphones...they cannot just say that because it's us who chose to upgrade our iphone 3gs to a better operation we are the ones who are to be held liable in what they have offered to be a better operations for our iphone 3gs....i think apple should be aware that customer's feedback is the thing that they based if the products they offer is at its quality...its a very bad reason that upgrading is customer's sole decision and held liable if something happened wrong...come on!!!! THE REASON WHY WE UPGRADED OUR IPHONE 3GS IS BECAUSE WE ARE RELYING WITH YOUR EXPERTISE ESPECIALLY IT IS YOU WHO KNOWS WELL ABOUT APPLE'S PRODUCTS....SO NEVER EXPECT US TO DECIDE ON THINGS THAT WE BELIEVE THAT YOU ARE EXPERT WITH....UPGRADING MEANS OFFERING A BETTER USAGE NOT A DOWNGRADED OPERATION!!!!DON'T EXPECT US TO MAKE A WAY OF BRINGING IT BACK TO HOW IT WAS YOU SHOULD TAKE THE WAY OF HELPING US MAKING IT OK AGAIN.....

I have been trying to upgrade for 3 days. I left it last night before bed, but I think the txts stopped the progress, because in the AM it was not completed. So I tried again tonight with the phone in Airplane mode. It was taking forever. I started googling and found this thread.

Think I am going to skip it.
My mom's 3gs seemed to take the upgrade fine, however I haven't checked it out today.

Good luck to all of you with problems, and a big thank you to everyone involved in this thread for possibly helping me dodge a serious bullet. I appreciate it.

Fix it quick apple/at&t... My contract is almost over and i might go back to Verizon even though they didn't give an eff about me till I left anyhow.

While reading the posts on this page I saw one person that said that in downloading the iOS4 upgrade that I was taking a chance because it was Third party shareware and anyone that does has only themselves to blame!!! really? R E A L L Y???!!! I was under the impression that anything that I downloaded from the iTunes Store that I have to sign on to with my iTunes account name and password would be a certified Apple tm product. Correct me if I'm wrong. Please!
Come on Steve take care of all your customers not just the new iPhone 4 buyers. This brings to mind the bank commercial where the guy asks the little girl if she wants a pony.
Admittedly my problems pale in comparison to some of the above.
When I press home button the slider won't slide and then eventually it slides on it's own!
Itune function changes song randomly in the middle of a song sometimes repeatedly
Some apps won't boot
Some websites won't come up and eventually just kick me outta safari back to home. Including
My Favorite weather site wunderground
None of the aforementioned and others ever occured before the iOS4 upgrade.
Please Fix it.

As a Lover of iPhone and i Travel all the time for work the Phone was become a very integral part of my everyday life. Since upgrading to 4.0 on my 3g It has started to make me HATE this phone Alot of Apps that used everyday now Crash or Hang Calls get dropped in the middle of a conversation with a Voice that says you have called an Invalid number please try again Really? if it was invalid how come i was talking to someone at that number for a few minutes before the phone lost its brain! My E-Mails rarely work "Unable to connect to server" got a new error message last night saying that my mail service Could not validate my Username and gave me 3 choices Cancel Try again or something else. I am VERY disappointing in how apple would allow this to happen There should have been a *Warning* Installing 4.0 will severely Screw up your phone" Do you Wish to Proceed? And above all else they say "He did not give me a solution on how to rollback to 3.1.3 because Apple does not support that type of fix. He suggested I purchase the IPhone4 or research online on finding a way to rollback."

" Can we get support? NO! We already got your money! Now fork out more because we have successfuly turned your phone into Junk"
We hear you loud and Clear Apple!

Your ridiculous. I have a 32 gig 3GS with less than 5 gigs on it and mine wont upgrade. My phone is in prestine condition :: Never been dropped, cover and protector on it at all times, updated and backed up weekly. Take your head out of your ass.

I have an iPhone 3G and made the upgrade to iOS4, despite my gut feelings about it. Although the upgrade process went according to plan, albeit, with some discomfort with the iTunes messages. But then the problems started. Now the iPhone is slow (latency issues) when selecting apps, slow to bring up the apps themselves, I have to wait for my typing to catch up with the screen when texting, sometimes I can't pick up a call because the display will not react to my swipe, but worse of all, when I go to calendar, my MobileMe data appears for a brief moment and then disappears. I have to wait up to 2 minutes sometimes for the data to come back. That's too long when I'm trying to let a client know whether I'm available or not.

Apple does not offer a rollback procedure back to OS3 so in the meantime I have a useless 3G. In conclusion, this has been one of Apple's worse upgrades ever and also reminding me further that Apple is now a BIG company with BIG objectives. This, of course, leaves the little stuff out, like the users. What a shame to say. I've been a self-proclaimed Mac evangelist since 1988 and I am embarrassed and angry. Apple, do something...fast. You're no longer the only player in this gig.

I'm having this exact same problem. My upgrade went fine, but it's really been down hill from there. Had the same thing happen where I got a call, but couldn't answer it because it wouldn't recognize the swipe. The slow app and typing response is what's getting me the most, though. It's incredibly frustrating, and I'll be really disappointed if it's some underhanded way of getting customers to buy the new phone.

No, this DOES NOT WORK in many, many instances. Get various errors, particularly 14 and 1403.

BIG FAIL...seems Steve Jobs and his ilk are becoming more like Microsoft with this KNOWN ISSUE that iOS4 is not directly compatible with anything before it, according to press reports.

I loveED my phone... So I couldn't wait to give her the latest update.... It took me FOUR days and when it finally happened it crashed to can't even get it to come on unless I am plugged in and even that has only happened twice. A week ago I could wait to get the new phone I was just saving my pennys. But now I'm so mad that I don't know what I want to do. And I was one of those people who should be getting paid my apple for advertising I slowly got everyone I know to get an iPhone I would even go with them to the store to get I lovED my iPhone. So I call Att and they are like call apple I call apple and they are like buy a new phone. Well I had every intenition of buying the new phone until I was pretty much forced to buy no one likes being forced to do things. And on another note doesn't apple push themselves off as being "green" well how green is that what a waste of money and products a year is not very long to own a phone hell before I got the iPhone I have a razor for five years! An it sure didn't cost me as much as the iPhone did I'm so mad I don't know what to do I don't know if I'm sucha sucker I'm just going to go ahead and buy the new phone and do this all over again in a year when they screw us again or move on and see what HTC can do for me . I had planed on getting a mac book but that's not going to happen Apple broke my heart and now they are trying to break my wallet.

I have an iPhone that I used to LOVE. The problems I had after I upgraded to OS4 make me want to THROW IT OUT the nearest window! I don't even want to describe the deletions on the iPhone that occurred after the long wait for THE INSTALLATION. OMG I once loved this thing, now all I see is (expensive) piece of junk!

Tried to load the new update, afterwards, much of my data was GONE!! Called support, and was basically blamed for what happened. Lost all my contacts, photos, etc.. The supervisor I spoke to was pretty much yelling at me, saying we should have backed it up. My son said he did, but something happened on their end. One tech said prob because it was such a large update. The first person I spoke to admitted that they have been getting lots of calls, but nobody will do anything. No warning to others that they may lose precious photos and contact info! We were blamed for everything!

I understand that there are probelms with upgrading. A common problem it seems and not just with Apple products. FYI, my 2nd generation iPod Touch (16GB with 1GB to spare) upgraded to OS4 perfectly. Actually it now performs better.

Rules to follow at all times for updating:
1. Make you have a good internet connection and that no one else sharing your wifi, or signal.
2. Turn on your PC and wait till the PC has settled down. No further HD activity
3. Launch iTunes. Wait until fully started. No further HD activity.
4. Plug in iPhone. Wait until it appears and that iTunes is settled down. No further HD activity.
5. Update to new software. And wait. Do not do anything else on the PC. Do not jolt the PC. Be patient and wait.

The key is to do one thing at a time, wait till that finishes, then do the next step. Make sure that your virus scanner is not scanning your PC. Kill all other processes.
I do this, for all and every time, for my updates for any gadget and operating system. It eliminates other factors as much as possible and has the best chance for success.

I agree Zac but give me a break; this isn't 1985 and we shouldn't have to hold our breath and not move a muscle to make sure that simple cell phone software upgrades. This is a nightmare and this isnt' the first.

I'm so sick of Apple followers; If this were microsoft the same people shrugging their shoulders would be freaking out saying,"that's why I use Apple".

Apple has come out saying their design on their cell antenae's have always been bad, every time there is an upgrade it's a nightmare. And ITUNES is a crap program that freezes up on a lot of people. There are thousands of forums over the years complaining about these problems. Apple need's to step up. Upgrading shouldn't be this hard unless it's on purpose to make others upgrade which has happened before,

My iPhone is freezing for up to 5 or 6 minutes every few days since I upgraded. The upload itself went fine. Any suggestions?

Yep, missed calendar appointments, speed issues etc. I am NOT a fan of the new software either. I thought I did something wrong, but it seems I keep tripping over every other issue/problem noted above. Please Apple, get us a patch so this crap stops.

Apple has once again proven it does not care about the owners of it's products. The problems 3G owners are having with iOS 4 should be grounds for a law suit. This was a case of gross negligence on the part of Apple.

The report is actually almost exactly the same as my experience. I upgraded mine and my wife's 3Gs to IOS4 without too much trouble (i.e. I didn't experience the reboots/restoring issue that many seem to be complaining of). However, once installed, much of the useful functionality has gone too. Bluetooth no longer connects to any other devices (as I spend a lot of time on the road this is a real problem!), emails show random numbers of unread messages and often displays "ghost" messages that are not there when you log in to the account on a PC, similarly with text messages random numbers are displayed to indicate there are unread messages, and these don't exist at all.
I've sat through a couple of other friends trying to upgrade their 3G and 3Gs models and all have had similar issues - although I've only seen the reboot/restore issue on 3 models and they were both the 3G models (whether this is just a coincidence I don't know).
Needless to say, tech support have been next to useless and I've been left with a phone that only has some of the functionality it had before.

After upgrading my 3g to ios4 my phone seemed to have been reset to factory conditions. Restoring it replaced most things, but I've lost the video app, including a good bit of footage of my 2nd old boy, as well as having all of my contacts wiped. I got the contacts as they were the day I got the iPhone back off the sim, but that's over a year's worth of new contacts gone as well as a few hours of arranging the existing ones properly. And my message history is also gone. I had synced and backed up the phone a couple of days before installing the upgrade.

The iPhone is the first apple product I've bought. It will likely be the last.

My iPhone was recently upgraded with new software and now the phone will not work properly with the Bluetooth ViseeO interface in my car. Some bluetooth functionality still exists but access to phonebook and other essential features makes use of the phone in the car useless.
I dont suppose Apple have a facility to allow you to go back to using the older iPhone operating system. I am cured of my relationship with my iPhone and it is being dumped in favour of a proper phone, probably Android based, with stable software and proper reception.
Apple's hype has been finally laid bare!

Yet another blind Mac lover or a person working at Apple...

Even the most extreme mac lovers I talked to accept that this update was a screw up - but not you apple employee:-)

updated my 3g iphone to the new software and now alot of my videos recorded on my phone using the ivideo app wont play, i can hear the audio but just get a green screen when i try and watch them on itunes and if i try and watch them on my phone it just says this video cannot be played on the iphone???? BUT IT WAS FILMED ON THE PHONE!!!!!! on the whole the phone is not working right , sticky keys when trying to text, screen freezes its awful

Heyy
so i updated my iphone 3g to the new update and i COMPLETELY HATE IT!!
please do not do it. my phone is so beyond slow. and now is completely dead
it crashed today.
it froze then reset itself like 4 times... then just quit responding. even when i plug it up to the computer to charge.. or even the wall. no response. just a dead phone.
i blame it on the ios4. so dont do it, unless you want a SLOW phone that dies not even 2 weeks after you update it :)


UGH!

And here I thought it was me who was slowing down. Have experienced pretty much 80% of the upgrade issues as the forum majority. Stinks of corporate arrogance & customer service priorities.
Had hope I could rollback to 3.0 but appears once you've drank from the waters of Steve Jobs 4.0 toilet tank there's no going back.
The phone is now almost as glitchy as my previous Blkberry, which I swore was the worst smart phone I'd ever seen.
If they don't come up w a patch soon for us millions & millions of 3G users I'm thinking 4.0 revenues could be significantly glitchy for the next year.
Steve Jobs....stop being such a dik & fix it!

wow i was starting to upgrade my phone and started to read ur horror stories and canceled that promptly! i think ill just stick with what i got!!!!

I am a Iphone 3g user in spain.

I have recently upgraded to IOS4, The only issue is that I am having trouble playing my games and using certain apps since the upgrade.

When will companies like Apple and Micrsoft learn to full tested there software in the real world...

Or make upgrades specific to each type of device...

IOS4 for the 3G, wthout all the multitasking etc... this would help resolve problems that 3g and older models are experiancing...

Why push out an upgraded version of the OS that can only really be used by 2 of gthe 4 models of iphone....??

I can't update to Ios4. It freezes whilst backing up. Even if I don't try and do the update, I can't seem to sync my phone at all now? Steve Jobs has meesed up here! Microsoft would never rape their customers like this.

HOUSTON... GET ME BACK HOME !!!
My name is Thor, I live in Iceland, but my business is in France (BouygueTel).
I have tried everything to upgrade my Iphone 3G 8mb to IOS4, but it has totally trashed the phone. It's stuck in a black loop, and keeps rolling up IPhoto and Itunes, unable to perform anything, backup, upgrade, restore factory settings, sync... after hours and hours...NOTHING WORKS.
2 Weeks have gone by - and I have still no phone (except my old faithful Nokia E90) - just a dead black screen with an apple on it !!!
I have surfed miles of workaround descriptions, tried the new Itunes (9.2) which says it fixes these issues, but NOTHING...
I SIMPLY CAN'T AFFORD PLAYING AN APPLE TECHNICIAN all nights long.
I lovED my Iphone 3G. I paid for it - and I want it's soul back !!!
Trust is the issue here. I have an IMac27, a Macbook Pro, a Mac Mini, a Time Capsule - and I HAD an IPhone. The Iphone experience got me into wanting all this for my business. Service will keep me or loose me as a customer.
This is a HUGE problem for me, and it's not about games, or gadgets, this is my professional network tool - STEVE, our JOBS depend on this !!
You had me with you on YOUR job, Steve ! I sold it to everyone. Don't leave me HERE...!!!
My next move is to turn it in - and walk out with a FREE Iphone 4 that works, or I scrap my whole Apple installation - while there is still aftermarket for it - and go back to Nokia/Windows.
Thor

I guess now is the time to quote Steve Jobs on his dedication to his customers from his recent damage control on the iPhone 4.0:

"But we want to make all of our users happy. Now if you don't know that about Apple, then you don't know Apple."

I don't know what the big surprise is about this problem. Apple has never supported it's users. Since its inception it has left customers behind after upgrades and with the introduction of new products. They have NEVER supported backward compatibility!

If you are cool enough to use an Apple product then you must have enough money to buy the newest product and the newest peripherals and replace all of your software. Don't you guys know this? This is why I've stuck with Microsoft for all of these years after the Apple II left me behind.

They even have the unmitigated gall to knowingly sabotage the prior versions with this upgrade.

I have an iPhone 3G. I tried to upgrade it because an App I bought won't run unless it's upgraded. Thank Jobs it wouldn't upgrade hearing these sad stories. Big deal, I lost $6.00 on the App and I know that there is NO recourse for a refund despite the fact that there was no warning that it was incompatible with my phone. No more Apps for me.

This is my last Apple product, sorry fan-boys and girls.

I have also been frustrated with this update on a iphone 3G. I have had temporary losses of all contacts that mysteriously show up an hour later. Video in my photo album that used to play no longer does so. A friend sent me to site that instructs you how to go back to Os 3.1.3 You can find it with instructions at http://lifehacker.com/5572003/how-to-downgrade-your-iphone-3g

Every since I upgraded to ios4 with my 3G, the stupid phone freezes. Nothing can seem to help this. I just have to wait until it unfreezes. This is worse than the past infamous roaming problems, when phones first came out.

I updated to OS4 thinking it was necessary for the 3G to work and lost
-my photos
-my contacts
-text messages
Called Apple and they said the backup (which I had done a day before) had failed and they were sorry but could do nothing. I could almost see the rep shrugging his shoulders.

Then the real problems started.
-connection with bluetooth in my car is unreliable - get the Unreadable message each time which never happened before. Then songs won't play.
-songs are skipping like a scratched CD
-songs randomly stop in the middle and switch to another song
-slide to unlock is slow resulting in missed calls
-typing is slow/apps are slow
-opening windows and button response is slow
-battery life is gone - I used to charge the phone overnight and it would run 12 hours. Now a whole night's charge lasts 6 hours at best. It's like the phone has just slowed down.
This is a giant step backwards. Apple has been DECEPTIVE and has done the customers a disservice. They knew about these issues, yet posted no caveats and no warnings to 3G clients. What 3G owner is going to want to upgrade to a 4G phone after this experience???? Apple - Where do you think iphone4 customers come from?? How about happy 3G clients????
I am done with Apple.

I should have stuck with my blackberry! This is ridiculous two weeks without a reliable phone because there is little to no signal/connectivity at my home. All I want is some help and no one seems to want to provide that assistance!!!

My iPod Touch completely died so I bought an iPhone 3Gs. It broke after 2 days due to me trying to update to iOS4, so I sent it off to apple and they sent me a new one back a few days ago

This the 3rd time in a couple of years I've had the same type of problem with Apple: if the products work, they're great, but if not, they'll take no responsibility. First it was a botched repair job they did on my last Macbook, a $1000 bill for a computer that came back broken. Then, I bought the iPhone, and ended up with one with issues, so I took it back and was given a "refurbished" phone. So....buy a defective phone, have it replaced with one that's *known* to be defective. Thanks Apple. In fact, it had subpar performance, but I didn't want to deal with Apple "customer support" again. And now this. Last Apple product I'll own.

part of my touch pad, the lower left corner, as well as many of my applications are now having problems. Slow, everything slow. I'm assuming this is how they get you to buy a new phone. Any solutions to the touch pad not working?

Since I upgrades my 3G IPhone to 4.0 I have had nothing but trouble. It freezes and is extremely slow. Apple has not been able to help, and they say you can't go back to 3.1.3. If anyone knows how to get the old system back I would appreciate the info. I might have to look into the Droid.

I loved my I Phone pre upgrade and now it's frustratingly slow, jams and downloads are very very slow. I hate my I Phone now. Thanks Apple!

A month ago I had a terrible experience updating my 3G to iOS4. Took several hours to get over the problems. Once solving the issue I encountered a slow interface with app hangs and dropped calls. Searching th einternet I found methods around Apple's sorry excuse for software. Yesterday I decided to upgrade to iOS4.01 then iOS4.02 as it was supposed to fix the slow interface. As I write this my phone is STUCK in update mode. I have attempted many of the fixes posted on the internet including going backwards to 3.1.3 to no avail. I have always loved the MAC and my iPhone; however, when I change this phone out it will not be to an apple product. I now OFFICIALLY HATE ALL THINGS APPLE. Too bad.

I upgraded and I cant send email out. The send button is unavalible, the phone gets hot and runs real slow. I called AT

...and I thought I was all alone with this problem. Was on 3.1.2, went to 3.1.3, then when 4.0.1 came out, I had to try. Worked, but horribly slow. Had to downgrade back to 3.1.3. When 4.1.0 came out that Apple says fixes many of the problems in the 3G, I wanted to go back "up" to iOS 4... having tried no less than 40 times (seriously), I have little left to try. So many varied people have said "this is the way"... nothing has helped. Now I'll read below and see how many "this is the way" solutions I can find.

3 failed upgrade attempts costing 6 hours of frustration. Apple should removed the auto upload reminders until fixed, or add warning that "by the way" this won't work and will cost you 2 hours of downtime plus a small amount of frustration.

Too bad so sad........But it is true. Class action coming.

I have the same issue with my iPhone 3GS .
My upgrade to IOS4 appeared to complete successfully but when I tried to backup/sync after the reboot iTunes stopped working. So I have a phone that I am unable to backup and unable to load my iTunes music library.
This is my first iPhone and I am wondering if it will be my last!
W Wright
Baltimore, MD

my wife updated her 3G iphone to the new operating software and now we cannot load music to the phone from itunes, several of her apps no longer work and she cannot link to our inhouse wireless network. frustrating!!!

I've had my iphone 4 for over a year now, I think decided to upgrade it to the newer version? Yes things are better, but I'd much rather have all my music which my father bought for me than another software. My contacts, apps and pictures are back, by syncing it I think? Does anybody know how to get your music back? Because if you do, then I would appreciate your help!

I also had a similar problem with my 3g Iphone. I attempted to update it and it said that it was backing up my phone. After the back up it continued to upgrade my Iphone 3g. It took around 12 hours for the upgrade. I have no idea why it took so long, but when it was finished my phone was rendered usless. I talked with an Apple genius, I also talked with several tech supports, and a superviser. I was told by ALL that I could not retrive any of my information back, such as pictures, or contacts. All of my information was gone, and I could no longer use the Iphone 3g other then as a paper weight! There was no warning that it was not compatible, and no apology for breaking my phone. They just told me that I am no longer under warranty so there is nothing they can do. As frustrated and as mad as I was, and still am, I did go out the net day and bought a Iphone 4s.

I have been having the exact same problem for 4 days now and am ready to toss this phone a look at the Droid as well... Thought this iphone was going to be great and now it's just pissing me off