Should address some of the issues its customers are complaining about

Dec 13, 2011 00:51 GMT  ·  By

Despite being a huge success for Amazon, the Kindle Fire tablet was criticized by many for its sluggish and incomplete software, so Amazon is now looking to address these issues with a new firmware update that is expected to arrive in a couple of weeks.

Originally introduced at the end of October and made available a little less than a month ago, the Kindle Fire has rapidly managed to become the best selling product in Amazon’s lineup.

However, despite its initial success, the tablet has lately started to receive a significant number of critics from the consumers who bought it, many complaining about the software shortcomings of the device.

These issues have made many users return their Fire tablets to the US retailer, most grievances focusing on the 7-incher’s Wi-Fi connectivity problems, which we reported about a short while ago, the slow Internet navigation, and the lack of parental controls.

As Kit Guru reports, Amazon said they are aware of all the complaints of its user base and will release an ‘over the air’ update within the next couple of weeks to resolve these issues.

This new firmware is expected to bring a series of performance improvements and multi-touch navigation, while also adding better privacy support, allowing users to edit the recent activity list.

Amazon unveiled the Kindle Fire on September 28 and the tablet is based on a customized version of Android, that comes with a unique interface to detach itself form all the other tablets out there running this OS.

Hardware wise, the Fire has a 7-inch IPS screen with a 1024x600 resolution, Gorilla Glass coating, a dual-core TI OMAP4430 processor, and all of these are fitted inside a chassis that weighs 14.6 ounces (roughly 413 grams). Pricing is set at $199 (roughly 150 EUR).