Lenovo tells ThinkPad users to avoid installing the update

Aug 31, 2020 16:27 GMT  ·  By

Windows 10 May 2020 Update, or version 2004, is now available for download for a growing number of users, as the rollout continues with more waves of devices.

But as far as Lenovo users are concerned, the PC maker says you’d better stay away from the update, as you could end up hitting various issues, including the infamous Blue Screen of Death.

In an advisory published recently and spotted by WL, Lenovo warns that a series of devices, including ThinkPad models, could eventually crash due to bugs in the operating system, including problems with running a system scan with the built-in Windows Defender antivirus.

Furthermore, Lenovo explains that some users would be unable to log in with Windows Hello, the biometric authentication feature that makes passwords a thing of the past.

Windows 10 version 20H2

Lenovo says the following problems could be experienced when upgrading to Windows 10 version 2004:  

  • Blue Screen of Death (BSoD) when booting
  • Blue Screen of Death (BSoD) when starting Lenovo Vantage
  • Blue Screen of Death (BSoD) when running Windows Defender Scan
  • Can't login by Face with Windows Hello
  • Errors in Device Manager related to Intel Management Engine
  • Errors in Device Manager related to IR Camera

Lenovo explains that only ThinkPad models launched in 2019 or 2020 are affected by these problems, and the only solution is to disable the Enhanced Windows Biometric Security setting from the Virtualization section in the Security menu of the BIOS.

Windows 10 version 2004 is still part of the gradual rollout that Microsoft started in late May, but the company is yet to announce when general availability is supposed to be reached. Nevertheless, this shouldn’t take too long, as a new feature update is projected to be finalized in September as Windows 10 version 20H2.