14 DAY TRIAL // Apple has started allowing independent repair shops to register to perform out-of-warranty servicing for the iPhone, basically allowing customers to have their devices repaired at more locations without being worried that non-genuine parts would be used.
Once an independent repair shop is allowed in the program, it’s provided with access to all the resources that an authorized service provider typically gets, including here genuine parts and training.
Apple insists that all these resources should remain confidential, and the company requires a thorough validation process for each business accepted in the program, as explained in the official guidelines published here.
“The Independent Repair Provider program is designed for companies interested in offering out-of-warranty repair service for iPhones. Qualifying companies can gain access to Apple genuine parts, tools, training, service guides, diagnostics and resources to perform a variety out-of-warranty iPhone repairs, such as iPhone display and battery replacements,” Apple explains.
Program currently limited to the US
An independent shop looking for access to the program must first receive certifications for their technicians to repair iPhones, but the good news is that the courses are offered online under the close supervision of Apple.
“Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Certifications are updated on a per product basis annually. The certification exam fees are waived for businesses that have been approved to be an Independent Repair Provider,” Apple notes.
Full information on how to apply for the program are available on the page mentioned above.
The new independent repair shop program is currently open for business in the United States, but Apple is expected to expand it to other key locations in the coming months. The company says it has already performed a trial with 20 stores in regions like North America, Europe, and Asia, so the program could launch here shortly.