The company says you should change the connection method

Oct 12, 2021 17:19 GMT  ·  By

Windows 11 is currently up for grabs for the first waves of production devices, and just like it typically happens when Microsoft releases a new operating system or a feature update, compatibility issues keep showing up as more users install it.

This time, for example, Brother printers encounter various issues on devices running Windows 11 when trying to detect the connection via a USB cable, changing the settings, or connecting more than a single printer via USB.

The company says that users should just change the connection method as a workaround until a full fix is released, though, at this point, there’s no ETA as to when this could be shipped.

“If you cannot use your Brother machine when you connect it to your Windows 11 computer with a USB cable, we recommend temporarily using a different connection type, such as wired or wireless, if available,” Brother says in a tech support document spotted by Neowin.

Windows 11 rollout under way

At this point, no upgrade hold seems to be in place for people owning a Brother printer, so in theory, the rollout of Windows 11 continues normally for everyone.

Microsoft says everyone eligible for the upgrade should receive Windows 11 by mid-2022.

“The free upgrade to Windows 11 starts on October 5 and will be phased and measured with a focus on quality. Following the tremendous learnings from Windows 10, we want to make sure we’re providing you with the best possible experience. That means new eligible devices will be offered the upgrade first. The upgrade will then roll out over time to in-market devices based on intelligence models that consider hardware eligibility, reliability metrics, age of device and other factors that impact the upgrade experience. We expect all eligible devices to be offered the free upgrade to Windows 11 by mid-2022,” Microsoft explains.

Windows 11 can also be downloaded via the Update Assistant released by Microsoft.