StartAllBack and ExplorerPatcher among those affected

Mar 1, 2023 06:28 GMT  ·  By

Windows 11 Moment 2 is now available for download, and in addition to plenty of new features and improvements, it looks like the new release also includes a major bug.

Some third-party UI customization apps appear to be broken down after the installation of Moment 2, and Microsoft says users should just reach out to the developers of these apps for additional support.

Two of the apps that are seemingly impacted by this glitch are StartAllBack and ExplorerPatcher.

“After installing KB5022913 or later updates, Windows devices with some third-party UI customization apps might not start up. These third-party apps might cause errors with explorer.exe that might repeat multiple times in a loop. The known affected third-party UI customization apps are ExplorerPatcher and StartAllBack. These types of apps often use unsupported methods to achieve their customization and as a result can have unintended results on your Windows device,” Microsoft explains.

Windows 11 Moment 2 is available for seekers as Windows update KB5022913.

Microsoft says that it continues the investigation, but users are recommended to remove these apps before installing Moment 2.

In the case of StartAllBack, updating to the latest version could help.

“We recommend uninstalling any third-party UI customization app before installing KB5022913 to prevent this issue. If your Windows device is already experiencing this issue, you might need to contact customer support for the developer of the app you are using. If you are using StartAllBack, you might be able to prevent this issue by updating to the latest version (v3.5.6 or later),” Microsoft says.

For now, it’s not clear what other apps might be affected by the error, but if you’ve spotted one, make sure you drop us a line in the comment box after the jump.