Microsoft is yet to acknowledge the problems

Jul 6, 2022 18:27 GMT  ·  By

KB5014668 is one of the most recent cumulative updates shipped by Microsoft to Windows 11 users, and given it’s available in the Release Preview channel, it’s a great opportunity for the Redmond-based software giant to figure out if there’s something that needs to be fixed in there.

And as it turns out, there is, as users are reporting installation problems with this cumulative update.

As per Neowin, the update was supposed to fix an issue causing the upgrade to Windows 11 to fail, but ironically, KB5014668 itself fails to install as well.

A discussion thread on Microsoft’s community forums already has pages of messages from users who are struggling with the same glitch, with the company actually yet to acknowledge the problems.

“I do have three Windows 11 computers, installed on one successfully, failed on the other two. Tried all suggestions listed here and more with no luck. What are we supposed to do now? I certainly do not reinstall windows every time Microsoft provided an update that breaks Windows Update,” one user explains in a message.

But as it turns out, an in-place upgrade apparently resolves the whole thing, and as per one post, this is the solution suggested by Microsoft’s support teams as well.

“I was able to finally solve it. I had to contact MS Support and open a ticket, they told me to realize an in-place upgrade (which I didn't want to do in first place),” they say. After several SEVERAL reboots and patience, it was able to install the desired June KB KB5014668. I believe the other patches had an issue/corruption but I am not quite sure about that because I ran several scans and checked logs under DISM, component was consistent and renamed the catroot folders, so it is kinda a MS thing here.”