14 DAY TRIAL // Microsoft has recently released Windows 10 May 2020 Update for the first production devices, but as we told you before, not everybody can download the new update today.
And this is because Microsoft is using a phased rollout, an approach that the company employed for the previous feature updates and which makes it possible to detect issues in the early days and prevent them from hitting a bigger number of devices.
This means that while the May 2020 Update shows up on some devices, it doesn’t on others, and waiting is pretty much the only option (unless users want to turn to alternative download methods that would allow them to bypass the upgrade blocks put in place by Microsoft).
Needless to say, there are lots of users out there who are just outraged with Microsoft not making the update available for their devices, especially if they’re using a Surface PC.
Normally, someone purchasing a first-party device expects nothing less than the best possible experience, including new software updates available on day one. So now that the May 2020 Update is finally available for download, many expected to be part of the first wave of production devices getting it.
Of course, this doesn’t happen, as Microsoft only ships the May 2020 Update to devices that the company is certain would receive the best possible experience.
And while so many people are frustrated with this approach, it’s the better way to go because of two different reasons.
First and foremost, it’s exactly the purpose of the phased rollout itself. Microsoft doesn’t release the May 2020 Update for everybody because it wants to make sure that any issue that might be discovered is blocked in the early days. Any potential devices that could be affected would no longer be offered the update until a fix is developed.
So if you’re not getting the update, it’s because there might be something wrong on your device, so what Microsoft is actually doing is making sure you’re getting only the most refined experience from one end to another.
And second of all, if you think that Surface PCs should always be the first to get major feature updates like the May 2020 Update, that’s not exactly the best approach anyway. And this is because the Microsoft Surface should provide you only with flawless performance, especially because it’s a first-party premium device that spearheads Microsoft’s push in the hardware market.
So Microsoft just needs to make sure that everything is running smoothly on each Surface model before giving the go-ahead for a new feature update, and this is the reason this doesn’t happen on day one.
Testing each update thoroughly before the production launch simply isn’t possible, even if Microsoft is trying to iron out every single bug as part of the Windows Insider program. So the company still needs as bit more time to get feedback from production devices after the public rollout starts, and when everything is further refined and the company knows for sure it runs flawlessly, first-party devices can safely update to the latest release.
In other words, there’s no reason to be angry with Microsoft not rolling out a feature update on day one for your device. Sooner or later, the update should become available for everyone and waiting is actually the right way to go, as this is pretty much the only way to make sure you’re not coming across bugs ruining the entire experience.
The last time Microsoft rushed to release a feature update users ended up with their personal files deleted beyond the point where they could be recovered, so yes, this is undoubtedly the better way to go.