Research shows Samsung phones have the biggest failure rate

Jul 13, 2018 07:53 GMT  ·  By

If you’re in the market for a new phone and want something reliable, you better stay away from Samsung’s models. That’s the conclusion that you get after looking into stats published by security and data erasure firm Blancco, who analyzed failure rates of the top phones on the market right now.

While individually iPhone 6 has the bigger failure rate, Blancco warns that Samsung’s models are more likely to fail than any other device on the market, with a failure rate of 27.4 percent.

This is the highest rate of any Android manufacturer and higher than the rate of any iPhone, AI reports based on Blancco data.

iPhone 8 Plus most reliable model

When it comes to iPhones, the newer the model, the more chances to be reliable. While the iPhone 6 leads in terms of failure rate, iPhone 6s comes second with 16 percent, followed by 6s Plus and 6 Plus with 9 percent and 8 percent, respectively.

At the opposite pole, meaning the most reliable iPhones, it’s the iPhone 8 Plus which leads the charts with 3 percent failure rate. iPhone X has the same score, while the much older iPhone 5s surprisingly is pretty close with 5 percent.

Wondering why iPhones fail so often? The research data shows that Bluetooth is the culprit of most problems on iOS, while Wi-Fi, headset, and mobile data come pretty close on the next places. For Android, the performance of devices is the biggest headache, followed by the camera, microphone, and battery charging.

iPhones have typically been pretty reliable devices, though in the last months Apple itself has often made the headlines with news disclosing controversial practices that the company silently embraced.

For example, Cupertino acknowledged in December 2017 that it deliberately slowed down iPhones without letting users know about it in order to deal with a battery degradation issue that could have caused unexpected shutdowns.