Samsung Galaxy S7 Edge and Galaxy S7 Active Allegedly Catch Fire

Samsung’s discontinuation of the Galaxy Note 7 has caused a major financial loss for the company and damages to its brand image as well. The reason for the Note 7’s demise was the unfixed flaw that caused the phone to overheat and catch fire.

The Galaxy Note 7 has been associated with cases of overheating and flaming units, since the company’s first recall of the device failed to solve the issue. And now, the negative image of the Galaxy Note 7 might be rubbing off on Samsung’s other flagship, the Galaxy S7 edge.

Samsung is currently offering Note 7 owners the possibility to exchange their phones for the Galaxy S7 or S7 edge, as the South Korean company will be relying heavily on sales of these two premium smartphone models until the Galaxy S8 arrives next year.

The Canadian carrier refused to deal with the situation

However, recent reports of flaming S7 edge phones might convince even more Samsung customers to shift to another Android phone or even an Apple device. Mr. Elisha Loewen wrote on his Google+ account that his Galaxy S7 edge started catching fire while he was driving home from work.

He saw that smoke was coming out of the console under the car radio, where he normally kept his phone. When he realized that the Samsung phone had caught fire, he threw it out the window and covered it with snow to extinguish the flames.

He then contacted his carrier, Bell, which apparently refused to deal with the situation and referred him to Samsung. Representatives from the South Korean company asked for photos of the phone and said a specialist would contact him soon.

The Galaxy S7 Active might also have overheating problems

There have been multiple cases of such smartphones catching fire. Just a few days ago, a Galaxy S7 edge exploded while charging with the OEM charger. Images from PhoneArena show that the battery burned completely and turned the phone into char. The owner had received the phone just two weeks ago, after exchanging a replaced Note 7.

Last month an S7 edge caught fire while charging overnight, and a lawsuit was filed in September after a Galaxy S7 edge caused second and third-degree burns to its owner.

The Galaxy S7 edge isn't the only phone with such problems, as the battery of a Galaxy S7 Active also started swelling while charging on the original charging pad in BGR offices. The phone didn't actually catch fire, but the battery swelled to double its size and broke open the back of the phone.

Swollen batteries aren't limited to the Galaxy S7 Active, as a Twitter user shared an image of a pink Galaxy S7 edge with the same problem.