14 DAY TRIAL // Samsung has decided to expand its partnership with Hiya through 2025, with the Samsung Smart Call to thus continue to stop spam and fraud calls on new models launched by the South Korean firm.
Hiya Connect will also be available for businesses on Samsung devices worldwide, the company announced in a press release today.
Galaxy Note20 is getting similar capabilities to block fraud calls, with all future models to come with these features in the coming years.
But in addition to consumers, the partnership between Samsung and Hiya is betting big on businesses, with the following capabilities to be available until 2025:
- Reputation monitoring and management that enables businesses to stop inaccurate spam labeling and track reputation health over time;
- The Secure Call feature that prevents imposters from spoofing a business’ phone number and authenticates all calls with a fraud filter that stops unverified calls;
- Self-serve analytics with timely insights and actionable steps to improve business performance.
Feature already available on Samsung phones
Smart Call is already available on Samsung devices, and users can easily enable it by heading over to the settings screen on their phones and under Call Settings activate the option called Caller ID and spam protection.
“We’re thrilled to build on our partnership with Samsung and continue to make the voice call better for Samsung customers,” said Alex Algard, CEO at Hiya. “We have a lot of exciting innovations in the works and Samsung customers will be some of the first to experience them. We’re also pleased that businesses can continue to use Hiya to connect with customers on Samsung devices, which has become increasingly more critical over the past few months.”
All Samsung phones launching in the next five years will come with similar capabilities, including the upcoming Galaxy S21 due in early 2021.