Apple user reports fraud despite never using titanium card

Oct 14, 2019 08:36 GMT  ·  By

An Apple Card fraud case that made the rounds last week was living proof that Apple’s new product is vulnerable to cloning just as much as any other credit card out there, but a new story indicates that Apple might have to deal with more serious concerns as well.

A report from 9to5mac highlights the case of an Apple Card owner who reported a fraudulent transaction despite never using the titanium card.

This means that skimming and cloning are not to blame for this incident, which raises questions as to how secure the Apple Card actually is in the first place.

Apple looking into it

According to this report, the Apple customer lives on the West Coast, but someone tried to make a transaction on behalf of his account from Chicago. The fraudulent charge was reported to Apple, who reportedly has a special department in charge of handling these incidents, but not even the staff here were able to determine what exactly happened.

“I understand this can be concerning, especially regarding your financial security, however it is the most secure system of credit cards I’ve ever seen. Not only is it extremely hard to get a hold of credit card information, but if somehow there are fraudulent charges, you will never be held responsible for unauthorized transactions on Apple Card,” an Apple support engineer told the Apple customer as per the cited source.

Without the Apple Card owner ever using the physical titanium card, some wonder whether the fraudulent transactions are possible based on credit card details provided by other sources, including even insiders.

But as it’s always the case, taking such user reports with a healthy dose of skepticism is the right approach, especially because we never know if this is the full story or even if it’s real in the first place. As a matter of fact, online shopping with the Apple Card could also expose the credit card details if they are entered on shady websites, so even if not using the titanium card physically in a store, the account could end up being hacked eventually.