Logging in and sending text no longer works

Feb 7, 2018 10:47 GMT  ·  By

Microsoft Skype platform appears to be experiencing some issues for a number of users worldwide, according to reports claiming that logging in is no longer possible in certain countries.

While only vague information is available now, reports of Skype problems first appeared in early February, shortly after Microsoft addressed a January 30 bug causing limited service of instant messaging.

WindowsReport says sending text messages and starting video calls is no longer possible for accounts hit by the issue, but the Skype Status page has just been updated to reveal that signing into Skype and instant messaging are both affected.

Oddly enough, the last update to the signing in issues was made on January 29, and since then, the functionality has been listed as limited on Skype’s page. The latest update for the instant messaging bug was released on February 6 at 4:11 PM when Microsoft explained that “we believe to have fixed the causes for the incident and are verifying the fix.”

Mobile apps also impacted

Connectivity issues, however, are being reported in several markets, including the US, Australia, and Europe. A thread on Microsoft’s Community forums reveals that similar problems are hitting users in Africa as well.

DownDetector also signals problems with Skype in the last few hours, and the most common are logging in, sending and receiving messages, and starting voice calls. Judging from the live outage map, the most affected regions are Japan, parts of Russia, Italy, part of the UK, the Netherlands, and Poland.

We’re also getting reports from some of our readers that mobile apps are also experiencing connectivity issues, including the official client for Windows phones. Reinstalling the app or rebooting devices does not help, as the problem is experienced on the server side.

Microsoft hasn’t provided any details as to what exactly is happening and why it is taking so long to address the problems since the first reports were published online in early February.