14 DAY TRIAL // Two of the updates that Microsoft released earlier this month have officially been pulled after the company acknowledged bugs potentially causing app crashes.
As I reported today, update KB4461529 breaks down Microsoft Outlook 2010 and generates a crash just after launch. However, Microsoft hasn’t pulled this patch given its security nature, but the company recommends users to wait for a fix and switch to the web-based version of Outlook.
Recently, however, the software giant acknowledged that two other updates, namely KB4461522 and KB2863821, are causing similar app crashes as well, but in this case, the firm decided to retire both of them until a fix is ready.
Both updates are released for Microsoft Office 2010 Service Pack 2, and according to their official KB pages linked above, they come with the following improvements:
“This update makes some changes for the Japanese calendar in Office 2010 so that the new Japanese era name can be displayed correctly when a new era begins. Additional updates may be required for Office applications because of expected changes in the Japanese era. We will update this article as necessary.”
Uninstall the update
However, Microsoft has acknowledged in an update posted on the KB pages that the update was pulled due to crashes caused to some apps.
“After you install this update, you may experience crashes in Microsoft Access or other applications. To resolve this issue, uninstall the update by following the instructions in the "More information" section. This update is no longer available,” it says.
If you hit the said crashes, you are recommended to remove the updates as soon as possible, though it goes without saying that you’re going to lose the fixes that Microsoft detailed above.
There’s no ETA for a fix or when the updates may be re-released without the said bugs, so for now, the only option is to remove the botched patch and wait until Microsoft shares more details.