One more bug in October update finally resolved

Jan 17, 2019 06:28 GMT  ·  By
The issue has been resolved and version 1809 is now available for more devices
   The issue has been resolved and version 1809 is now available for more devices

Microsoft has announced that it fixed another Windows 10 version 1809 (October 2018 Update) issue, so more devices are now allowed to install it.

Back in December, the company revealed that it blocked the upgrade to version 1809 for computers running certain Morphisec and Cisco applications, as compatibility issues could have broken down certain features.

“Microsoft and Morphisec have identified an issue on devices that have installed Morphisec Protector or another application that uses the Morphisec Software Development Kit (SDK) including: Cisco AMP for Endpoints. These applications may impact customers’ ability to use the ‘Save As…’ dialog when saving documents in Microsoft Office applications. Saving of files is not impacted. (32-bit versions only),” the company said.

Issues now fixed

On January 15, the software giant revealed that the issue was fixed, as both Morphisec and Cisco released updates for their products that resolved the bugs impacting compatibility with Windows 10 version 1809.

The compatible versions are Morphisec Protector version 2.4.8 and Cisco AMP for Endpoints lower than version 6.2.1.0 or greater than version 6.2.3.10813 only, and Microsoft recommends users to install them before upgrading to the October update.

Furthermore, the software giant reveals that the upgrade block remains in place on computers that are running earlier versions of the said products.

Earlier today, Microsoft also announced that Windows 10 October 2018 Update is now being offered as an automatic download to the first waves of devices considered to be fully compatible. The company says the manual download option via Windows Update continues to be available for all users who check for updates on their devices.

Windows 10 version 1809 was originally published in early October but pulled only a few days later due to a critical bug. The update was re-released in November with several upgrade blocks in place, and now Microsoft is working with partners on resolving them to make the new version broadly available.