The issue has been fixed with a KIR, Microsoft says

May 12, 2022 18:09 GMT  ·  By

Microsoft has announced that the bug causing certain apps using Direct3D 9 to crash has finally been resolved in Windows 11 and Windows 10.

The glitch was originally caused by the cumulative update shipped by Microsoft as optional in late April, with Microsoft explaining it used the Known Issue Rollback system to bring things back to normal.

“After installing KB5012643, Windows devices using certain GPUs might have apps close unexpectedly or intermittent issues with some apps which use Direct3D 9. You might also receive an error in Event Log in Windows Logs/Applications with faulting module d3d9on12.dll and exception code 0xc0000094,” Microsoft explains.

“This issue is resolved using Known Issue Rollback (KIR). Please note that it might take up to 24 hours for the resolution to propagate automatically to consumer devices and non-managed business devices. Restarting your Windows device might help the resolution apply to your device faster. For enterprise-managed, devices that have installed an affected update and encountered this issue can resolve it by installing and configuring the special Group Policy listed below,” the company continued.

New issues in the latest cumulative updates

Microsoft has also provided special group policies to resolve the glitch, and you can check out the official information offered by the company on this page.

In the meantime, the most recent cumulative updates released by Microsoft for Windows 11 seem to be causing new problems, including BSODs. The company hasn’t yet acknowledged these glitches, but based on user reports, they’re quite widespread, so there’s a chance Microsoft would confirm at least some of them rather sooner than later.

In the meantime, the only way to fix everything is to just remove the latest cumulative updates, so if you come across such problems, you know what you have to do. Windows 10 also seems to be struggling with similar problems as well.