14 DAY TRIAL // Microsoft has just started the rollout of Windows 11 2022 Update, and just like before, the company is using a phased approach to make sure it limits the impact last-minute bugs have on devices out there.
The company has already confirmed that it discovered a glitch in the new update, and this time, it’s related to the Intel drivers that are available on certain devices.
“Intel and Microsoft have found incompatibility issues with certain versions of drivers for Intel Smart Sound Technology (Intel SST) on Intel 11th Gen Core processors and Windows 11,” Microsoft explains in a tech support document.
“Windows 11 devices with the affected Intel SST driver might receive an error with a blue screen. The affected driver will be named Intel® Smart Sound Technology (Intel® SST) Audio Controller under System Devices in Device Manager and have the file name IntcAudioBus.sys and a file version of 10.29.0.5152 or 10.30.0.5152. Only devices with both an Intel 11th Gen Core processors and an Intel SST driver version of 10.29.0.5152 or 10.30.0.5152 are affected by this issue.”
Devices where the affected drivers are installed will no longer be offered the update to Windows 11 2022 Update, and needless to say, you shouldn’t turn to other methods to install the new OS version.
The company says that users should just make sure they are running newer drivers on their devices.
“To mitigate the safeguard, you will need to check with your device manufacturer (OEM) to see if an updated driver is available and install it. This issue is resolved by updating the Intel® Smart Sound Technology drivers to a version 10.30.00.5714 and later or 10.29.00.5714 and later. Important: Later versions refer to just the last part of the version number. For addressing this issue, 10.30.x versions are not newer than 10.29.x versions. Once you have updated to a compatible version of the Intel® Smart Sound Technology drivers, you should be able to upgrade to Windows 11,” it says.