Apple Says the Screen of Some Apple Watches Can Crack, Repairs Offered for Free

Apple has started a screen replacement program for the aluminum models of Apple Watch Series 2 and Series 3 after the company discovered that in some cases, these displays can crack.

Apple Watch Series 4 is not included in the program, therefore free screen repairs are not offered.

Apple says that whoever owns one of the affected models and reaches out to the company or an Apple Authorized Service Provider should have the screen replaced free of charge.

However, not all screen cracks are covered by the program, and the company provides detailed information on the actual defect that can get your display replaced for free (the photo at the end of the article illustrates the type of cracks in the replacement program).

“Apple has determined that, under very rare circumstances, a crack may form along the rounded edge of the screen in aluminum models of an Apple Watch Series 2 or Series 3. The crack may begin on one side and then may continue around the screen,” Apple says.

Affected models

The eligible models are 38mm and 42mm models of the Apple Watch Series 2, Nike+ Series 2, Series 3 with GPS and GPS + Cellular, Nike Series 3 with GPS and GPS + Cellular. You can consult the table below for full information on the models that are included in the program.

Apple says the servicing will take some 5 business days once the go-ahead is given for the repairs.

“In all cases, your device will be sent to an Apple Repair Center. Your Apple Watch will be examined prior to any service to verify that it is eligible for this program,” Apple explains.

Check out the table below for full info on the eligible models and use the link above for details on how to get your Apple Watch Serviced.  

These are the types of cracks that are included in the replacement program