14 DAY TRIAL // Blancco Technology Group has just released a study on the State of Mobile Device Performance and Health, revealing that Android smartphones fail fewer times than Apple’s iPhone. The study shows that in the first quarter of 2017, Android smartphones recorded a failure rate of 50%.
By contrast, iPhones had a failure rate of 68%, while during the previous quarter, 47% of Android devices experienced various failures, compared to 62% for iOS in the fourth quarter of 2016. The failure rate refers to “devices that had excessive performance issues that could not be resolved,” Blancco’s study reveals.
The data was collected from millions of Android and iOS mobile devices that “were brought into mobile carriers and device manufacturers for diagnostics testing in North America, Europe and Asia during the first quarter of 2017.”
Apps on iOS crash three times more than on Android
The study reveals that applications running on iPhones have a tendency to crash almost three times more than on Android phones. The failure rate for crashing apps reaches 28% of all failures on iOS in the first quarter, while the rate is just 10% on Android smartphones. Facebook is among the apps that crash the most on iOS and Android.
Other issues that affected iPhone users were overheating with a rate of 3%, together with GPS problems, 0.5%. By contrast, Android users complained about problems connected to weak carrier signal - 6%, as well as camera malfunctions - 3%.
Among models with the highest failure rates, Blancco’s study identifies the iPhone 7 and iPhone 7 Plus. The former has a failure rate that increased from 3% in Q4 to 10% in the first quarter of this year, while the iPhone 7 Plus has a rate of 11% in Q1, higher than the 3% rate in Q4 2016.
Samsung’s Galaxy S7 has the highest failure rate among Android-running phones included in the study, with 9%, and it’s followed by the Galaxy S7 edge with 8% and Galaxy S5 with 5%. It’s worth mentioning that these iPhone and Android models are among the highest selling on the market, which partially explains the high failure rates, considering that a large portion of people are actually using them.
