Facebook tries to provide the best experience for all users

Apr 2, 2015 12:04 GMT  ·  By

In case anyone had any doubts, Facebook has announced that they are working on providing the best conditions for all users, even for those who have a physical disability.

To improve their experience online, Facebook has even created an Empathy Lab, which is specially designed to come up with new ways to allow disabled users to make better use of the social networking system.

Facebook wants to make sure their products are available for all users, which is why the company has brought forward the “accessibility toolkit,” and more details about it have been released in an official blog post.

Facebook wants to show that every user matters to them

Many companies have shown their concern over the way people with disabilities can access their products and services, but what differentiates Facebook from the others would be the fact that it has a whole team of specialists and engineers who work exclusively for the Empathy Lab.

They even put a lot of thinking into choosing the name of the department, or at least this is what one of the members of the team declared for The Washington Post.

The publication also reported that the engineers take the matter seriously, for instance, they work without a mouse, to experience what a person who can only access the keyboard feels like and what exactly his or her needs are.

So, the engineers test all sorts of methods to make it easier for the impaired to get through and make the best of their time online, just like an ordinary person would.

But the Empathy Lab is not meant only for the disabled. They have to take into consideration other factors too, for instance, to provide appropriate conditions for people from different countries where the Internet speed might not be as fast as in others.

They have to take into account any disadvantages that people might have and figure out ways to overcome them.

In order to underline how important the existence of such a lab is, developers have even released a video of a blind woman who uses a Braille display and a screen reader to communicate with her friends on Facebook and share her daily experience online.