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Stories about: warranty


Smoking Damages Your Mac, Voids Warranty

A mother trying to have her son's iMac repaired at a local authorized repair center was shocked to find that AppleCare warranties were voided due to secondhand smoke, the Consumerist reveals in a report. Teader Ruth wrote a letter to the website after trying to have her son's computer repaired. The letter c...

23 November 2009
10:48 GMT

Apple Proposes Way to See if a Device Has Been Tampered With

Apple has already implemented means of detecting if its devices have experienced liquid submersion – liquid sensors. However, through a recently published patent application, the Mac maker is now proposing a new way to let vendors know what exactly that returned device has endured. "The system may include an i...

6 August 2009
10:03 GMT

Apple Extends Warranty for MacBook Pro Graphics

Apple has updated its Support section with a re-iterated stance on video corruption and failure issues experienced by MacBook Pro owners. In typical Apple manner, the company has quietly added an extra year to its coverage, allowing affected customers to apply for free replacements three years from the date of the pu...

3 June 2009
05:12 GMT

Apple Wants Nothing to Do with Your Cracking White MacBook

Seemingly, Apple acts on promise on one side, and fails to deliver on the other. Yet another blogger has revealed that Apple's White MacBook is suffering from some kind of disease, as the cases on these babies continue to spontaneously crack. Apple has apparently scrubbed the bottom case from the list of compone...

10 November 2008
09:22 GMT

Asustek's Eee PC Bursts into Flames Due to 3rd Party Batteries

Recent reports emerging in China unveiled that an Asustek Eee PC ultra-mobile PC burst into flames due to an uncertified battery pack. The incident seems to have been triggered by the use of a third-party battery designed for the tiny Eee PC. Despite the fact that the notebook user was not injured, it caused substant...

8 May 2008
03:55 GMT

Toshiba's Offer, Too Good to Be True: Money-Back Guarantee For Tecra A9 Notebooks

Toshiba's Tecra A9 notebook series has arrived for quite some time on the market. The successful and powerful notebooks are amazing in their computing power and overall speed. Toshiba is now completing the picture with money-back guarantees, should the notebook show technical issues."Toshiba is offering users th...

12 February 2008
03:19 GMT

Asus Patches the Eee Warranty Policy

Asustek's Eee PCs have sold extremely well mostly due to their small price, actually, world's smallest price for a 12-inch sub-notebook. Well, of course that the cheapest laptop in the class would be functionally limited and would feature low-end hardware for basic computing only. The GPL violation Asustek ...

10 December 2007
03:08 GMT

Sony Won't Replace Your PS3 If It's Dusty?

Here's a story you won't believe. A story that would make the guy who covered the vents on his PS3 look smart. An entry up on consumerist.com says that this guy sent his PS3 back to Sony for repair, after it started to malfunction, only to be denied on the count of a too dusty console. That wouldn't be...

13 November 2007
05:35 GMT

3 Years of Warranty for Your Xbox 360 Starting Now!

Following announcements of Xbox 360 units freezing, scratching discs and dying on users due to several internal issues, patches and even games (remember the Forza 2 issue?), Microsoft has decided to treat its users accordingly, expanding its global Xbox 360 warranty coverage. This means that any Xbox 360 customer who...

6 July 2007
04:37 GMT


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