Stories about: tech support  

Be My Eyes updated with Microsoft features

The elderly only accounted for 17 percent of all victims

Clever trick sends users to dangerous phishing sites

... and it seems there is no one to stop him from registering new domains and setting up new websites

Scammers pose as government agents, ISP employees, more

Scammers try to force victims into calling bogus support

Scammers abuse big names to conduct fake support operations

Follow @SurfaceSupport for quick fixes for tablet issues

Page provides phone number victims can call for “help”

Scammers probably wonder why the phone doesn't ring

The issue is apparently as frequent as the common cold

Bogus webpages, browser fixers, and three-year payment for fake software

Operators are believed to be from an Eastern European country

Technicians lie to customers to sell overpriced AV products

Some of Kindle Fire HDX users see it as a way to have some fun

Consumer Reports releases results from its annual survey

Staffers at a tech-support firm say they’re expecting a mandatory training session