- Security
- By George Dascalu
- June 28th, 2021
Microsoft Confirms New NOBELIUM Activity
Cybercriminals managed to obtain sensitive information by hacking one Microsoft customer care representative
- Apple
- By Sebastian Pop
- July 18th, 2012
Apple Customer Service Makes Chinese Consumers Unhappy
Even the changes to local policies might not be enough to appease CCA
- Apple & Mac Blog
- By Filip Truta
- May 9th, 2012
Apple Customers Not Happy with Service Automation
Survey suggests that Apple’s help desk is not all cherry pie
- General Business
- By Ionut Arghire
- February 7th, 2012
Microsoft Partners with 24/7 Inc. for Services Delivery
The two will put together expertise in NUIs and data analytics at cloud scale
- Web Blog
- By Lucian Parfeni
- October 24th, 2011
Amazon 'Pays' $25.13 for 600,000 Reddit Views and Plenty of Good Will
Amazon refunded an order even though it had nothing to do with it getting lost
- Apple
- By Filip Truta
- February 23rd, 2010
BusinessWeek Awards Apple A+ for Quality of Staff and Efficiency of Service
Apple is a standout in customer service
- Apple
- By Filip Truta
- October 17th, 2008
'Big Brother' Watching Over Apple Discussions Forums
Forum poster reveals Apple might be monitoring posts, user accounts
- Macbook
- By Filip Truta
- May 15th, 2008
Apple Care Charges for MB Pro Repairs, Downgrades It for Free
Guy claims Apple care repaired but also changed the inner workings of his MacBook Pro
- Operators
- By Florin Troaca
- July 6th, 2007
Don't Call Customer Service Too Often: You Risk to Be Banned
Is Sprint really dropping clients who complain too much?