Stories about: customer satisfaction  

Yet another year when Apple leads the charts

The iPhone 7 Plus falls on the third position

JD Power survey ranks Apple leader of the pack in the latest owner satisfaction survey

Hewlett-Packard delivers a similar experience, according to the study

The company is celebrating being named number one in Customer Satisfaction chart

A new study shows that Amazon offers customers the best experience

Microsoft’s US customer satisfaction index has dropped to 74

Consumer Reports releases results from its annual survey

Apple’s own iPad still holds the leading spot in J.D. Power’s survey

JD Power and Associates releases 2013 U.S. Tablet Satisfaction Study

LG scores best among traditional mobile phone manufacturers

Apple has reasons for concern as Tim Cook steers the ship in new directions

Apple achieved a score of 849 and performed “well” in all factors

Consumer satisfaction survey says battery life matters most

Computer industry receives the fourth lowest-average customer experience rating

The platform could gain impressive market share moving forth

Research company pinpoints the exact key factors that make the iPad experience great