Customer satisfaction is fickle thing, one year you've got it the other you don't. But rising prices, making life harder for your customers and generally acting confused are guaranteed to get their attention and not in a good way.Netflix learned that the hard way, as a new consumer satisfaction report shows... |
29 December 2011
13:31 GMT |
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Anti-trust authorities in Italy have fined Apple 900,000 Euros, or $1.2 million, for “bad commercial practices that harmed consumers,” reports say. Autorità Garante della Concorrenza e del Mercato, Italy's anti-trust authority, said today that "Sanctions of a total of 900,000 euros have been ... |
27 December 2011
12:41 GMT |
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Retrevo, a consumer electronics shopping and review site, has issued new reports shedding more light on customer trends, including the most popular iPhone apps today, and the urge of shopping via a mobile device. Trying to answer the question, “Are Consumers Warming Up to Shopping On Their Mobile Phones?,&rdqu... |
23 February 2010
05:43 GMT |
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After endless rumors of imminent upgrades to its entire line of desktop computers, the Mac maker has finally arrived with the confirmation - “Apple Updates Consumer Desktop Line” reads the latest headline over at Apple's press room. The company announced today updates to all its desktop Macs, includi... |
3 March 2009
09:50 GMT |
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Achieving high consumer satisfaction has always been one of Apple's main goals. And it shows. A recently published Changewave Reasearch study reveals that Apple is leading the pack in consumer satisfaction.“In terms of customer satisfaction, there’s no question which company is the industry leader,&r... |
19 February 2009
04:43 GMT |
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