- Apple & Mac Blog
- By Filip Truta
- October 5th, 2011
Apple Launches iPhone-Exclusive AppleCare+ (Plus)
Covers up to two incidents but requires subsequent $49 service fee
- Personal Thoughts
- By Filip Truta
- May 19th, 2011
Don’t Panic, Mac Malware Hasn’t Gotten Worse over Night
- iPhone
- By Filip Truta
- June 30th, 2010
Apple Trains Tech Staff on Handling Customers with iPhone 4 Antenna Issues
The company’s Support desk is urged not to appease customers with the promise of free bumpers
- Apple
- By Filip Truta
- March 12th, 2010
Apple Kicks Off Online Support Survey
Visitors of Apple’s Support website encouraged to take online survey
- Mac
- By Filip Truta
- November 23rd, 2009
Smoking Damages Your Mac, Voids Warranty
Macs being used in a smoking environment is a no-no, according to Apple
- iPhone
- By Filip Truta
- September 21st, 2009
Apple Surveying iPhone OS 3.1 Users on Battery Life
AppleCare reps send emails to users complaining about battery life under 3.1
- iPod
- By Filip Truta
- August 20th, 2008
Apple to Replace Faulty First-Gen Nanos Free of Charge
Less than 0.001 percent of first-generation iPod nanos have battery issues, Apple says
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