- Apple
- By Filip Truta
- February 3rd, 2012
Apple About to Lose Its Crown in Support Quality
Cupertino still the leader, ahead of Dell and Hewlett Packard
- Apple
- By Filip Truta
- January 27th, 2011
Apple Leads in Call Satisfaction, Despite Decline in Problem Resolution and IVR
- Mobile World
- By Ionut Arghire
- March 23rd, 2010
Verizon and T-Mobile Top New Customer Service Survey
66% Verizon users were “Very Satisfied” with the customer service quality