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Stories about: Outage


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Gmail Is Down for Most People, Google Is Investigating

Gmail is experiencing a service issue that seems rather widespread. Users have reported difficulties in accessing Gmail which can be easily confirmed by trying to use the site yourself.Google is acknowledging the issue, but has provided no details yet. It says it's investigating the reports."We're investiga...

17 April 2012
13:10 GMT

Microsoft: 33% Credit to Azure Customers Affected by the February 29th Outage

Microsoft is offering 33 percent credit to all of its customers who have been affected by an outage that hit the Windows Azure platform on February 29th. On that day, the Windows Azure management system went down due to a software bug that Microsoft identifies as the “leap day” bug. Basically, due to...

13 March 2012
11:05 GMT

Microsoft Talks Windows Azure Service Disruption on February 29th

Windows Azure’s management portal went down for several hours on February 29th, the very day Microsoft was launching the Windows 8 Consumer Preview operating system flavor at the Mobile World Congress in Barcelona, Spain. At the time, the company was keeping customers informed on how the restoration of the s...

12 March 2012
11:12 GMT

Facebook Blackout Caused by "Technical Difficulties," Not Anonymous Attack

Facebook was unavailable for a couple of hours earlier today in most of Europe but also in other regions. The issue seemed to be a networking problem since some users were able to connect and the site was accessible at times. Facebook has confirmed the problem and said it was due to "technical difficulties," laying ...

7 March 2012
10:20 GMT

Facebook Is Down, It May Be a DNS Problem

Facebook is down at the moment for a lot of people, Twitter is swamped with complaints. The site itself is accessible, it seems to be a problem with Facebook's DNS but the end result is that people won't be able to access the site via the domain. It's a widespread problem judging by Twitter alone, the...

7 March 2012
03:00 GMT

Microsoft’s Windows Azure Experiences Major Outage (Updated)

The Windows Azure, Microsoft’s cloud service, has had its management system down for the past several hours in various regions around the world. Apparently, even if the system was meant to be redundant, and the outages supposed to affect only small regions, it all went down worldwide. Microsoft already ann...

29 February 2012
07:31 GMT

Verizon’s LTE Network Experiences Hiccups – February 22nd

Mobile phone carrier Verizon Wireless is reportedly having some issues with its 4G LTE services today. Users are reporting network hiccups, and it seems that the issue is widespread. The network is even said to have gone down for everyone. The carrier has confirmed via Twitter that it is looking into the problem: "Ve...

22 February 2012
09:59 GMT

Hotmail Is Down due to Sign-in Problems [Update: Issues Fixed]

Microsoft’s Hotmail service is currently down and users cannot sign in into their accounts at the moment. However, Microsoft notes that they are aware of the issue, and that they are working on finding a solution for the outage. “We're aware of sign-in issues - we're investigating and worki...

15 February 2012
02:49 GMT

Verizon Talks 4G LTE Network Issues

Verizon Wireless’ 4G LTE network has been affected by a series of issues lately, and the carrier took its time to offer a statement on the matter, so as to explain why they occurred. The carrier’s network is the largest in the United States, covering a number of no less than 190 markets and 200 million...

30 December 2011
06:21 GMT

New Outage Hits Verizon’s 4G LTE Network [Updated]

Another outage has hit Verizon Wireless’ 4G LTE network, affecting users all around the United States. Two similar situations have been reported only a few weeks ago. The wireless services provider is aware of the issue and is working on resolving it, but did not offer info on what caused the outage. However, V...

29 December 2011
02:12 GMT

Twitter Rolls Out Activity Tab to Everyone then Shuts It Down

Last summer, Twitter unveiled a couple of interesting new features, a @username tab and a Activity tab, both of which promised to keep users in touch with what people were doing on Twitter, related to them and their followers.Of course, while the announcement was in August, most people didn't get the new feature...

15 November 2011
06:50 GMT

RIM's BlackBerry Services Experience Hiccups

Research In Motion is still having issues with its BlackBerry services, weeks after experiencing a major outage that affected its worldwide network. This time around, however, only a small number of users have been affected by the problem, which caused emails and messages to arrive on devices later that intended. ...

10 November 2011
02:49 GMT

Verizon's 4G LTE Network Down Nationwide - 10/17/2011

Mobile phone carrier Verizon Wireless has been hit by a major outage that affects its 4G LTE network all around the United States. Apparently, the wireless services provider has acknowledged the issue and is working on resolving it, though there is no telling on how long it might take before that happens. Users are a...

17 October 2011
03:14 GMT

Microsoft Resolves Short Xbox LIVE Outage, Blames Human Error

Microsoft has officially confirmed an issue which prevented Xbox owners from accessing Xbox LIVE on October 3, 2011. According to the Xbox LIVE team, users of Zune, as well as those running Games for Windows LIVE software on PCs, and Windows Phone were also impacted. The Redmond company provided information to af...

4 October 2011
07:47 GMT

A DNS Issue Caused the September 8 Windows Live Outage

On September 8th, 2011, a few Windows Live services, including Hotmail and SkyDrive suffered an outage caused by a Domain Name Service (DNS) issue, according to Arthur de Haan, vice president, Windows Live Test and Service Engineering. Microsoft became aware of the problem at approximately 8:00 PM PDT and started...

21 September 2011
05:35 GMT

Google Docs Meltdown Linked to Memory Management Bug

As some of you may have noticed, Google Docs completely melted down earlier this week for about one hour, leaving users without access to their documents or the documents list. Google fixed the problem quite rapidly, but it is now explaining what happened and what steps it's taking to minimize the chance of i...

10 September 2011
05:02 GMT

Microsoft Resolves Windows Live Hotmail and SkyDrive Outage

Microsoft has now dealt with issues that caused some Windows Live services, including Hotmail and SkyDrive to be unavailable. The Redmond company confirmed the Windows Live Hotmail and SkyDrive outage in the late hours of September 8, 2011. According to Microsoft’s Chris Jones, Windows Live customers had been...

9 September 2011
07:51 GMT

Blogger Is Back to Normal, Google Details the Outage

Blogger is up and running again after a couple of days of problems. What was scheduled to be a routine update turned sour and Blogger has had to revert to a backed-up version of the service. This also meant that all posts were reverted to the date of the backup. Since then, Blogger has been restoring content posted a...

14 May 2011
05:10 GMT

PSN Outage Causes 200% Increase in PlayStation 3 Trade-In Figures

After more than three weeks of depriving its customers of the PlayStation Network online service, Sony is beginning to feel the negative impact, as retailers are reporting 200 percent increase in trade-ins for PlayStation 3 consoles as well as games made for the device. The PlayStation Network has been offline for...

13 May 2011
18:01 GMT

Blogger Experiencing Major Outage, All Content Since May 11 Removed Temporarily

Blogger is experiencing one of the worst outages in recent history. A routine maintenance update went haywire and the service is now down for everyone wanting to access their dashboard or post something. What's more, all posts and comments made since May 11 have been removed, Blogger says, temporarily. "We are v...

13 May 2011
04:10 GMT

Windows Phone Suffers Second Outage in One Week

This week, two service outages hit Windows Phone users two days in a row, on Thursday and Friday. The first of them was related to the Windows Phone Marketplace service, while the second involved the Xbox LIVE services. For several hours on Friday, Windows Phone users were unable to access Xbox LIVE features fro...

7 May 2011
03:21 GMT

Windows Phone Marketplace Outage Caused by Scheduled Maintenance

Yesterday, Microsoft's Windows Phone Marketplace service, the mobile application portal aimed at devices running under the Windows Phone 7 operating system, was down for several hours.At first, there were some reports coming from users who had problems downloading applications from the Windows Phone Marketplace...

6 May 2011
07:20 GMT

Yahoo! Mail Outage Supposedly Caused by Server Upgrade

Despite the fact that there are numerous webmail services that probably provide more reliability and features than it, Yahoo! Mail is still among the most popular services used worldwide, and this became obvious when people all over the Globe reacted when they could not access their emails.About a million perso...

29 April 2011
17:00 GMT

Amazon Details Its Web Services Outage, Apologizes

As promised, Amazon has now provided a detailed account of the events that led to the massive Web Services outage and how it unfolded. The company has also apologized to the customers affected by the issues. Criticized for its initial lack of communication, the team promised to be more transparent and ensure mor...

29 April 2011
10:50 GMT

Some Data Lost in the Amazon Web Services Massive Outage Will Not be Recovered

Amazon's Web Services disaster is over, for the most part, unfortunately it will leave a couple of scars, some in the public perception of the Amazon cloud and cloud technology in general and some quite more tangible since not all storage volumes were recovered after the outage."We have completed our remaining r...

27 April 2011
11:00 GMT

Longest Gmail Meltdown in History Finally Over

Gmail has finally recovered from the software bug that led to a disastrous data loss for tens of thousands of accounts over the weekend. Five days later, most account data has been restored, but for those involved it must have been quite the ordeal. Google believes that all problems have been relieved at this point, ...

3 March 2011
09:09 GMT

Some Wiped Gmail Accounts Still Not Recovered After Three Days

While it may not be getting as much attention as at first, Gmail's disastrous failure that affected tens of thousands of users now stretches into its third day or fourth day, depending on which time zone you use, and many users still don't have access to their accounts or emails. However, the problem should...

2 March 2011
05:27 GMT

Google Explains Gmail Data Disaster, Promises to Restore All Accounts

The Gmail meltdown reported yesterday proved to be less spread that Google initially estimated, but is still ongoing. Google provided a more detailed explanation of the problem and said it is still working on recovering the data of those affected. Some accounts have already been restored, but many still have at least...

1 March 2011
05:02 GMT

Some Gmail Users Are Presented with a 'Clean' Account and No Emails

A Gmail issue is affecting a small number of users, preventing them from accessing any of their emails. The users affected are presented with a 'clean' Gmail account, along with the default welcome notification, with no received, sent or saved email messages.Google acknowledged the problem and is working on...

28 February 2011
06:01 GMT

Google Calendar Events Unavailable for Some Users

Google touts reliability as one of the big advantages of using a cloud platform. But, of course, cloud services fail as well and, when one is used by millions of people, any problem is going to get users worked up. Google Calendar is currently experiencing issues and, though it only seems to affect a small minority o...

23 February 2011
08:08 GMT

Recent Hotmail Outage Caused by Automated Test Gone Wrong

The inboxes for over 17,000 Windows Live Hotmail users were deleted on December 30th, 2010 and Microsoft is blaming an automated test for the issue, which, ironically enough, was designed to help the company monitor the health of the email service. According to Mike Schackwitz, Windows Live Hotmail team, i...

7 January 2011
07:01 GMT

Skype Explains 'Perfect Storm' of Issues Behind the Massive Outage Last Week

Last week, as many of you may be aware, Skype suffered quite a big outage lasting for up to a day. While it wasn't a total shut down of the service, many users experienced problems connecting. Skype has now provided a detailed explanation of why this happened and what it is doing to prevent it from happening aga...

29 December 2010
10:02 GMT

Skype Explains the Reason Behind Its Massive Outage

Skype, the most popular VoIP service out there, experienced quite some big hiccups yesterday and it seems like the problems are still ongoing for some users. As the company explained, a problem in the Skype client software left some users unable to log in or connect. While Skype has been working on fixing it, it is a...

23 December 2010
07:12 GMT

Skype Is Down for Millions of People

Skype, one of the most popular, if not the most popular instant messaging and VoIP client on the planet, is currently down for many users. With the size of Skype's audience, even though the problem doesn't affect everyone, it's a massive issue. As per usual, people have taken to Twitter to voice their ...

22 December 2010
12:25 GMT

Tumblr Had 47.5 Hours of Downtime in the Past 2 Months, Blogger None

With Tumblr's rather spectacular meltdown from a couple of weeks ago, a test of the reliability of blog hosting platforms seems spot on. Pingdom did just such a test and the results, though not exactly surprising are interesting. The most reliable blogging platform is also the oldest, Blogger, while the least re...

20 December 2010
11:26 GMT

Verizon's 3G Network Goes Down Nationwide [Update: It's Up Again]

Mobile phone carrier Verizon Wireless' 3G network was hit today by a major outage, and is currently down all around the United States, various reports around the web suggest.Update: The issue has been resolved. Jump to the bottom of the article for specific info.In case there are users who are trying to connect...

8 December 2010
05:11 GMT

Tumblr Suffers 24-Hour Outage

Tumblr, the popular blogging platform, is finally up and running again after more than 24 hours of downtime. Technical issues took down the entire infrastructure and engineers scrambled to fix the problems and get the site back up. Unfortunately, the recovery process was a long one as the engineers had to manually re...

7 December 2010
05:34 GMT

Tumblr Outage Reaches Its 16th Hour

Tumblr, the popular blogging platform, has been down for close to 16 hours now, leaving users to scramble to Twitter and Facebook to air their frustrations. The site greets visitors with an error message and a promise to return "shortly." Of course, 16 hours later, "shortly" is starting to get a whole new meaning."We...

6 December 2010
11:52 GMT

Facebook's Massive Outage Explained

As many of you undoubtedly noticed, Facebook was down for quite a long period of time yesterday. The site was unreachable for the best part of two and half hours.To make matters worse, the API was down as well, meaning that all the "Like" buttons you've been seeing around the web weren't working either. Fac...

24 September 2010
03:28 GMT

Wikipedia Is Mostly Down Due to Database Problems

Wikipedia is currently experiencing problems and can be unavailable at times. The site has tracked down the issue to a filled-up hard drive and is currently looking at ways to resolve this. “At 10:57 UTC, the master database server for s3 (the cluster that holds most of our wikis) had a full disk and stopped wr...

7 August 2010
07:40 GMT

Power Failure Brings Down Wikipedia

People wanting to visit Wikipedia, or any other site associated with the Wikimedia foundation which runs the online encyclopedia, several hours ago were greeted by an error message. All the sites, including the top ten web destination Wikipedia, were down due to what were later revealed to be power failures at its da...

5 July 2010
05:42 GMT

Twitter Outages to Continue over the Next Two Weeks

As any of Twitter’s more than 100 million users would tell you, the service has had a very rough week. The site has been down several times, on occasions for a few hours, and, unfortunately, things are not about to get any better. Twitter has been trying to keep people informed and warned last week that this mi...

16 June 2010
04:15 GMT

'Stupid Twitter' Goes Down for Several Hours

Twitter’s problems from last week continue, as the site has been down or experiencing serious issues for several hours and has just recovered recently. The issues have been caused by a combination of things, but they can be traced down to human error and abnormally high traffic. Everything seems to be working a...

15 June 2010
05:40 GMT

Wikipedia, YouTube Go Down

It was a bad day for huge websites today, as both Wikipedia and YouTube experienced problems that made them unavailable for plenty of users for more than an hour. The issues at Wikipedia have been linked to an overheating problem at one of the European data centers, while Google has yet to clarify the YouTube issue. ...

25 March 2010
11:41 GMT

WordPress.com Outage Takes Down 10.2 Million Blogs

WordPress.com is one of the largest blog hosting services in the world and, while no online service is perfect, it has a pretty solid track record when it comes to outages, or rather lack of outages. That all ended yesterday, unfortunately, when the entire service went down for almost two hours taking with it 10.2 mi...

19 February 2010
09:08 GMT

Windows Live Blackout Now Resolved

Microsoft initially confirmed that Windows Live users were experiencing difficulty while accessing their accounts, on February 16th. The company subsequently acknowledged that an outage was affecting all online properties reunited under the Windows Live brand umbrella. Essentially, customers could no longer sign in i...

17 February 2010
06:40 GMT

Windows Live Hotmail Outage Now Resolved

Microsoft has confirmed an issue with its email service that prevented users from accessing their accounts under normal conditions. On October 8th, 2009, the Redmond company was hard at work to identify the source of a Windows Live Hotmail blackout, and to provide a resolve to end users, ensuring that their accounts ...

9 October 2009
03:49 GMT

Gmail Outage Was Caused by Heavy Load on the Contacts Service

Gmail was hit by yet another problem last week, rather soon after a major issue affected the service, causing massive disruptions and outages a month ago. The problem affected quite a few users, preventing them from accessing their contacts or event the entire service at one point. Now Google has come out with an exp...

29 September 2009
05:27 GMT

Gmail Experiencing Problems Just Three Weeks Since the Last Major Outage

No web service is perfect or safe from problems, despite the best teams and the best efforts. Still, some services are more important than others and, depending on their size and how crucial they are to their users, issues affecting them can generate a lot more unwanted attention than others. Such is the case with Gm...

24 September 2009
12:27 GMT

Office Live Small Business Gets Server Upgrade

Microsoft is planning to roll out a server upgrade for Office Live Small Business this month, a move that will impact all users and businesses that are leveraging the service. For the upcoming two Sundays starting with next week, the Redmond-based company has planned site downtime in order to accommodate the server u...

3 September 2009
10:48 GMT


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