Microsoft’s Cloud customer relationship management offering has evolved to the next stage in its evolution with the addition of new social networking and Cloud features with the introduction of the Dynamics CRM November 2011 service update.
Available for Dynamics CRM Online, but also for on-premises and partn... |
25 October 2011 10:14 GMT |
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“Cloud CRM for Less” is a special deal involving cash incentives that Microsoft set up to get customers to switch from rival CRM solutions to Dynamics CRM Online. Launched earlier this year as a Cloud equivalent of Dynamics CRM 2011, Dynamics CRM Online costs just $44/user/month, but the Redmond company ... |
29 August 2011 08:44 GMT |
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Microsoft has been offering a free trial of Dynamics CRM 2011 Online since earlier this year, and is now also providing guidance designed to help customers get the best out of their testing. The Cloud flavor of Microsoft Dynamics CRM 2011 went live in January 2011, with a free 30-day online trial still available eve... |
3 August 2011 07:41 GMT |
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Dynamics CRM Online went live in January 2011, and per the company’s strategy for the new service, the first upgrade will be delivered by the end of this year. A key aspect of Dynamics CRM Online’s evolution is the transition under Office 365, according to Kirill Tatarinov, President, Microsoft Business ... |
18 July 2011 10:53 GMT |
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Customers that embrace the Cloud flavor of the latest Microsoft customer relationship management offering now have a new online destination designed to provide them with help if they run into trouble. The Redmond company launched the new CRM Online Solution Center on Microsoft Support, with the explicit goal of offe... |
27 May 2011 04:40 GMT |
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Microsoft’s customer relationship management solution is in a very select club, the Leaders quadrant in the Gartner 2011 Magic Quadrant for CRM Customer Service Contact Centers. The Redmond company has continued to invest strongly in the development of its CRM solution, and launched Dynamics CRM 2011 and Dynam... |
26 May 2011 05:17 GMT |
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The latest version of Microsoft’s customer relationship management solution is available for both on-premise deployments but also as a Cloud offering. Companies looking to make the best out of Microsoft Dynamics CRM Online will of course need to adapt their business models, and the software giant is... |
12 April 2011 10:42 GMT |
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Microsoft’s latest line-up of customer relationship management offerings has convinced a number companies from the telecommunications industry to jump aboard the company’s CRM bandwagon. The Redmond company revealed that telco customers such as Ericsson, Convergys, MetraTech, Redknee and Tech Mahindra are... |
7 March 2011 11:41 GMT |
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2011 brought with it the expansion of Microsoft’s latest iteration of Dynamics customer relationship management solution into the Cloud. In fact, Microsoft Dynamics CRM Online went live ahead of the on-premise version of the offering, Dynamics CRM 2011, in January, and is available to customers in some 40 count... |
4 March 2011 12:51 GMT |
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A new service from Microsoft is designed to streamline migration of data into the Cloud for customers ready to make the jump to CRM Online. As a part of the introduction of Microsoft Dynamics CRM 2011, the Redmond company already launched its Cloud-based version of the customer relationship management offering. Wit... |
14 February 2011 05:03 GMT |
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Companies around the world now have the option of leveraging Microsoft’s latest customer relationship management offerings both on-premise, in the Cloud, or in hybrid scenarios. Launched globally in a total of 40 markets, the Microsoft Dynamics CRM Online is the Cloud version of Microsoft Dynamics CRM 2011 for... |
18 January 2011 07:00 GMT |
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Two new resources available for download from Microsoft make it simpler for customers to connect Dynamics CRM 2011 to Dynamics CRM Online. Both the Microsoft Dynamics CRM 2011 for E-mail Router Installing Guide for use with Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2011 for Outlook Installing Guide fo... |
28 December 2010 03:54 GMT |
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Microsoft is helping customers and partners get ready for the next iteration of its customer relationship management solution with new training resources. According to the Redmond company, Microsoft Dynamics CRM 2011 is scheduled to hit general availability at the start of next year. The software giant revealed rec... |
10 December 2010 05:09 GMT |
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Microsoft has made an aggressive move against rivals on the Customer Management Relationship market Salesforce.com and Oracle, offering their customers cash incentive to migrate to its own CRM offerings. In fact, the Redmond company is prepared to offer companies as much as $50,000 in cash just to convince them to a... |
6 December 2010 10:10 GMT |
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Customers looking to embrace the Cloud flavor of Microsoft’s CRM solution will soon be able to take advantage of a special deal offered by the software giant. The Redmond company is gearing up to release both Dynamics CRM Online and Dynamics CRM 2011 worldwide early next year. The start of 2011 will also brin... |
26 October 2010 06:40 GMT |
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Microsoft is gearing up to make Dynamics CRM Online available internationally in the second half of this year. At Convergence 2010, Microsoft Business Division President Stephen Elop and Corporate Vice President of Microsoft Business Solutions Kirill Tatarinov announced that, come H2 2010, customers in no less than 3... |
26 April 2010 09:33 GMT |
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Microsoft is making its hosted customer relationship manager offering more attractive to companies that have chosen CRM products from competitors until now. The Redmond giant is promising that organizations dumping Salesforce.com and Oracle CRM On Demand for Microsoft Dynamics CRM Online will be able to enjoy the ser... |
3 November 2009 10:23 GMT |
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Microsoft is applauding its customer relationship management solutions as the answer for businesses to drive growth and success by embracing dynamism, especially with the limitations inherent to the global economic crisis. Microsoft Business Solutions Corporate Vice President Kirill Tatarinov indicated that Microsoft... |
11 March 2009 08:03 GMT |
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Microsoft's software as a service-based customer relationship management offering has evolved with the introduction of the March 2009 Service Update. The new features and additions to the Microsoft Dynamics CRM Online are designed to serve as a breath of fresh air for businesses suffocating from the pressure of ... |
11 March 2009 06:03 GMT |
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