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Stories about: Dynamics CRM


Microsoft Publishes FAQs for Its New Dynamics CRM Mobile Services

Last week, Microsoft announced the availability of its Dynamics CRM for mobile devices powered by platforms such as Android, BlackBerry, iOS and Windows Phone. The service will arrive on mobile devices courtesy of an update set to be released sometime in the second quarter of the current year. Many got excited on...

13 February 2012
15:51 GMT

Microsoft Dynamics CRM and Data Analysis Offer Profitability

There is a simple manner in which you can remain profitable when using Microsoft’s Dynamics Customer Relationship Management offering. All you need to do is to couple Microsoft Dynamics CRM with data analytics so that you would be able to increase your profitability. The main idea is that, while the Dynamic...

13 February 2012
13:21 GMT

Microsoft's Dynamics CRM for Android, BlackBerry, iOS, and Windows Phone

Microsoft is gearing up for an update to its Dynamics CRM service for the second quarter of the year, and it will include the Dynamics CRM Mobile as part for this update. Through this software update, a new cloud-based, cross-platform, native mobile client service will allow customers the possibility to access the...

7 February 2012
10:49 GMT

Dynamics CRM Online Grows with New Social and Cloud Features

Microsoft’s Cloud customer relationship management offering has evolved to the next stage in its evolution with the addition of new social networking and Cloud features with the introduction of the Dynamics CRM November 2011 service update. Available for Dynamics CRM Online, but also for on-premises and partn...

25 October 2011
10:14 GMT

Akvelon CRM Tracker App for Android Now Available for Download

Those working with Microsoft Dynamics CRM software package will be happy to find that Akvelon, a business and technology consulting company, has just released an Android application that allows users to synchronize their mobile phone calls with Microsoft Dynamics CRM. Developed by Microsoft, the Dynamics CRM is a Cus...

30 August 2011
07:11 GMT

Microsoft’s “Cloud CRM for Less” Deal Evolves

“Cloud CRM for Less” is a special deal involving cash incentives that Microsoft set up to get customers to switch from rival CRM solutions to Dynamics CRM Online. Launched earlier this year as a Cloud equivalent of Dynamics CRM 2011, Dynamics CRM Online costs just $44/user/month, but the Redmond company ...

29 August 2011
08:44 GMT

Dynamics CRM Online Will Become Office 365 Add-On

Dynamics CRM Online went live in January 2011, and per the company’s strategy for the new service, the first upgrade will be delivered by the end of this year. A key aspect of Dynamics CRM Online’s evolution is the transition under Office 365, according to Kirill Tatarinov, President, Microsoft Business ...

18 July 2011
10:53 GMT

Dynamics CRM Online 2011 Solution Center Launched

Customers that embrace the Cloud flavor of the latest Microsoft customer relationship management offering now have a new online destination designed to provide them with help if they run into trouble. The Redmond company launched the new CRM Online Solution Center on Microsoft Support, with the explicit goal of offe...

27 May 2011
04:40 GMT

Dynamics CRM Market Leader among Customer Service Contact Centers CRM Solutions

Microsoft’s customer relationship management solution is in a very select club, the Leaders quadrant in the Gartner 2011 Magic Quadrant for CRM Customer Service Contact Centers. The Redmond company has continued to invest strongly in the development of its CRM solution, and launched Dynamics CRM 2011 and Dynam...

26 May 2011
05:17 GMT

Free Dynamics CRM 2011 Customer Care Accelerator Available

Customers running the latest iteration of Microsoft Dynamics CRM 2011 can also head over to the Microsoft Dynamics Marketplace and grab Customer Care Accelerator free of charge. Developed by Microsoft Dynamics Labs, Customer Care Accelerator is designed to enable IT professionals and system integrators to centra...

10 May 2011
07:30 GMT

Migrate Dynamics CRM Online Data to Dynamics CRM 2011 On-Premises

Keeping up the pace with the evolution of technology, on-premise to Cloud migration scenarios are increasing in number, however, sometimes businesses might need to go the other way around as well. If this is the case with the on-premise and Cloud flavors of Microsoft Dynamics CRM, customers can access a free resourc...

2 May 2011
06:45 GMT

Guide Provides Insight into Microsoft Dynamics Cloud Profitability

The latest version of Microsoft’s customer relationship management solution is available for both on-premise deployments but also as a Cloud offering. Companies looking to make the best out of Microsoft Dynamics CRM Online  will of course need to adapt their business models, and the software giant is...

12 April 2011
10:42 GMT

Microsoft Dynamics CRM 2011 150,000 Concurrent Users Performance Benchmark

Microsoft’s latest iteration of its on-premise customer relationship management solution is capable of delivering an average response time of 0.4 seconds even in the context of 150,000 concurrent users. The software giant teamed up with Intel in order to test the performance and scalability of Microsoft Dynami...

17 March 2011
08:58 GMT

Microsoft Touts New Dynamics CRM Partners

Microsoft’s latest line-up of customer relationship management offerings has convinced a number companies from the telecommunications industry to jump aboard the company’s CRM bandwagon. The Redmond company revealed that telco customers such as Ericsson, Convergys, MetraTech, Redknee and Tech Mahindra are...

7 March 2011
11:41 GMT

5 Reasons to Consider Microsoft Dynamics CRM Online

2011 brought with it the expansion of Microsoft’s latest iteration of Dynamics customer relationship management solution into the Cloud. In fact, Microsoft Dynamics CRM Online went live ahead of the on-premise version of the offering, Dynamics CRM 2011, in January, and is available to customers in some 40 count...

4 March 2011
12:51 GMT

New Microsoft Dynamics ERP Resources Launch

New resources available from Microsoft are designed to make it easier for customers to bridge Dynamics AX to Dynamics CRM, as well as make the jump from Oracle to SQL Server. The software giant emphasizes that Dynamics enterprise resource planning (ERP) customers will be able to spend less time and money in scenario...

23 February 2011
10:59 GMT

Dynamics CRM 2011 Available Globally

After I told you yesterday that downloads of Dynamics CRM Server 2011 RTM are live from Microsoft, the company announced the global availability of its latest iteration of Dynamics customer relationship management solutions.Customers that want to get started with on-premise Dynamics CRM 2011 deployments, as well as ...

17 February 2011
05:18 GMT

Microsoft Offers Dynamics CRM Online Migration Service

A new service from Microsoft is designed to streamline migration of data into the Cloud for customers ready to make the jump to CRM Online. As a part of the introduction of Microsoft Dynamics CRM 2011, the Redmond company already launched its Cloud-based version of the customer relationship management offering. Wit...

14 February 2011
05:03 GMT

Download Free Dynamics CRM 2011 Developer Training Kit

Microsoft is offering developers free resources designed to help them build applications that take advantage of the latest iteration of its customer relationship management offerings. The Dynamics CRM 2011 Developer Training Kit is now live on the Microsoft Download Center, bringing to the table presentations, video...

12 February 2011
05:43 GMT

Microsoft Dynamics CRM 2011 Global Virtual Launch Today

While the general availability of Dynamics CRM 2011 is over a month away, Microsoft is gearing up to launch the next iteration of its customer relationship management solution today, January 20th, 2011 via a virtual event. The Redmond company has made the necessary preparations to broadcast the release online, and c...

20 January 2011
09:25 GMT

Microsoft Dynamics CRM Online Goes Live Worldwide

Companies around the world now have the option of leveraging Microsoft’s latest customer relationship management offerings both on-premise, in the Cloud, or in hybrid scenarios. Launched globally in a total of 40 markets, the Microsoft Dynamics CRM Online is the Cloud version of Microsoft Dynamics CRM 2011 for...

18 January 2011
07:00 GMT

Dynamics CRM SDK 4.0.12‏ Released

A new release of the software development kit for Microsoft Dynamics CRM is now available for download, per the Redmond company’s promise that it would update the resource regularly. The Microsoft Dynamics CRM 4.0 Software Development Kit (SDK) offers sample code for projects detailed in the accompanying docume...

7 May 2010
05:15 GMT

Microsoft Dynamics CRM Online Global Availability in H2 2010

Microsoft is gearing up to make Dynamics CRM Online available internationally in the second half of this year. At Convergence 2010, Microsoft Business Division President Stephen Elop and Corporate Vice President of Microsoft Business Solutions Kirill Tatarinov announced that, come H2 2010, customers in no less than 3...

26 April 2010
09:33 GMT

Microsoft Dynamics CRM for Nonprofits and NGOs Launched

Microsoft has launched a new customer relationship management offering for customers in the US and Canada. Microsoft Dynamics CRM for nonprofits and nongovernmental organizations (NGOs) brings to the table both out-of-the-box CRM functionality and customizations for a range of monitoring, tracking and administrative ...

7 April 2010
10:18 GMT

Dynamics CRM Codename 'CRM5' CTP3 Released

Selected testers are now able to access the latest development milestone of the next generation of Microsoft customer relationship management solutions. According to statistics released by the Redmond company, there are already over 400 select partners that have been tapped for the third Community Technology Preview ...

25 March 2010
09:31 GMT

Dynamics CRM Online Free for 7 Months for Salesforce.com and Oracle CRM Converts

Microsoft is making its hosted customer relationship manager offering more attractive to companies that have chosen CRM products from competitors until now. The Redmond giant is promising that organizations dumping Salesforce.com and Oracle CRM On Demand for Microsoft Dynamics CRM Online will be able to enjoy the ser...

3 November 2009
10:23 GMT

Dynamics CRM 4.0 SDK Available for Download

Version 4.0.10 of the development resources necessary to extend the Dynamics CRM platform is now available for download from Microsoft. The Microsoft Dynamics CRM 4.0 Software Development Kit (SDK) went live on the company’s Download Center on November 2nd, 2009, and is currently up for grabs for all devs looki...

3 November 2009
08:03 GMT

Microsoft’s Dynamic Business Vision Turns 1

Microsoft’s Dynamic Business vision involves a boost in productivity, increased insight on business process, which in turn leads to increased control, and better connections with companies and partners in the same ecosystem. According to the Redmond company, two of its solutions are perfectly capable of deliver...

27 October 2009
08:28 GMT

Dynamics Partner Program Enhancements Tailored to Vertical Opportunities

Microsoft revealed that it had adapted the Dynamics partner channel program in direct response to growing demand for vertical ERP and CRM products. Doug Kennedy, vice president of Microsoft Dynamics Partners underlined that the Redmond company was focusing on catalyzing business growth and profitability for its partn...

15 July 2009
05:05 GMT

Over 1 Million Users for Microsoft Dynamics CRM

The Worldwide Partner Conference 2009 acted as the stage where Microsoft applauded passing the one million users milestone with Dynamics CRM. On the official Dynamics CRM website, the Redmond company is inviting potential customers to access feedback delivered by existing business users of the product. The software g...

14 July 2009
04:46 GMT

New Solution Accelerators for Dynamics CRM

Microsoft is gearing up to make available no less than three solution accelerators designed to integrate seamlessly with its Dynamics CRM lineup of products. According to the Redmond company, Dynamics CRM customers will be able to access a Social Networking Accelerator, a Partner Relationship Management (PRM) Acceler...

10 July 2009
07:15 GMT

Dynamics Suggestions Program Evolves

Microsoft has kicked up a notch a program designed to allow customers to share with the company their suggestions related to the Dynamics lineup of products. Earlier this year, the Redmond giant made it possible for Dynamics customers to access an official channel designed to gather their input on Dynamics solutions....

1 July 2009
06:59 GMT

Microsoft to Launch the Actionable Market Intelligence Solution

The Actionable Market Intelligence Solution is a product designed to incorporate technologies from ExactTarget, Neudesic and Microsoft. Advertised as delivering end-to-end sales and marketing capabilities, the Actionable Market Intelligence Solution is based on the Redmond company's customer management relations...

17 March 2009
11:43 GMT

Microsoft Dynamics CRM Online Evolves

Microsoft has kicked the Cloud version of Dynamics CRM up a notch with the introduction of the first refresh for the service since launch. According to Brad Wilson, general manager of Microsoft Dynamics CRM at Microsoft, the September 2008 Service Update is an indication of the company's commitment to catalyze a...

9 September 2008
06:50 GMT

Dynamics CRM Opened Up to Windows Mobile and BlackBerry Phones

Microsoft has announced a partnership with TenDigits designed to offer users of Windows Mobile and BlackBerry phones access to Dynamics CRM. The alliance of the two companies will result in TenDigits' MobileAccess 4.0 offering what Microsoft referred to as full-featured mobile integration between Dynamics CRM an...

3 July 2008
10:54 GMT

Introducing the Newest Platform from Microsoft

With its latest platform, the Redmond company aims to build a bridge between governments and citizens. The Government Leaders Forum - Europe, in Berlin, was the right stage for the unveiling of the Citizen Service Platform (CSP). The CSP is nothing more than a new E-Government Platform, designed to make Microsoft tec...

23 January 2008
08:57 GMT

Microsoft Wins on Bet to Connect Dynamics CRM with Outlook

Microsoft is benefiting from the close integration of its technologies. There is little doubt that the Redmond company is favoring the construction of a close environment across its solutions, rather than opening up to full interoperability. And such a strategy is, in the end, paying off for Microsoft. Case in point:...

19 December 2007
01:48 GMT

Are Windows Vista Sales So Bad That Microsoft Needs to Turn to God for a Miracle?

Is Windows Vista, Microsoft's latest client, underperforming to such an extent that the company needs to turn up the volume of its prayers? It still remains to be seen if Vista will be in need of a miracle following the launch of Mac OS X 10.5, and the explosive sales reported by the Cupertino-based hardware com...

1 November 2007
04:15 GMT


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