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Home > News > Tags > Apple Support
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30
Stories about: Apple Support |
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Apple has posted a support document on its web site outlining the particularities posed by apps that were designed for its iPhone and iPod touch devices, but are still compatible with the company’s tablet computer.Apple explains for those who are new to the iOS platform that “iPad runs nearly all applicat... |
1 December 2010
11:00 GMT |
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Apple has indirectly confirmed plans to roll out the next iOS update for iPhone, iPod touch, and iPad users this week, via a Support document which acknowledges the repeating-alarms bug affecting iPhone owners worldwide.A technical note TS3542 on Apple’s web site entitled “iOS 4.1: Repeating alarms may tr... |
4 November 2010
12:01 GMT |
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Various reports point out to a newly-added web site called Express Lane, where Apple customers can troubleshoot almost any kind of issue they’re experiencing, by using a simple tool that narrows down their search for a fix.Express Lane is a ingeniously-crafted support site from Apple which aids customers in pin... |
14 September 2010
10:52 GMT |
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As always, Apple is imposing some rather rigid rules for adopters of its new products, with a new Apple TV, new rental plans, and a new version of iTunes out the door.Announced at the company’s September 1 event in San Francisco, California, the new Apple TV is presented quite attractively, with its makers noti... |
3 September 2010
05:24 GMT |
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By means of a recently published Support document, Apple quietly announced that Macs shipping with Mac OS X Server pre-installed no longer carry Boot Camp, a utility created by Apple to aid the installation of Microsoft’s Windows operating system on a Mac.Boot Camp is included with Apple’s Mac OS X v10.5 ... |
26 August 2010
10:14 GMT |
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Apple Discussions, the official Apple forum, is becoming Apple Support Communities, the company headquartered at 1 Infinite Loop, Cupertino, California announced. “Very soon a major change will be taking place here at Apple Discussions,” Apple states on the forum in question (screenshot left).“To he... |
16 August 2010
09:10 GMT |
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Apple has published / updated a knowledge base article on the Support area of its web site with useful information on how to properly clean Macintosh peripherals.“In addition to regular cleaning of your computer and input devices (keyboards, trackpads, and mice), you may find it necessary to disinfect them,&rdq... |
13 August 2010
10:27 GMT |
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Sensing that customers will need to fully understand how its new charger operates in order to make good use of the device, Apple has posted a knowledge base article on the Support area of its web site where it explains which types of batteries are supported, what the indicator lights mean, and offers tips for optimal... |
29 July 2010
10:39 GMT |
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Apple explains in a newly-updated Support document that an expired MobileMe account continues to be a valid Apple ID (AppleConnect login) for use with other Apple services, including iTunes Store purchases, iTunes Store authorization or deauthorization, Apple Store purchases iPhoto purchases, and Apple support pages.... |
26 July 2010
07:00 GMT |
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Apple has updated MobileMe services to add improvements for iOS 4 devices, new versions of iDisk, Gallery, Mail and Calendar apps, as well as improvements for Mac OS X 10.6.4, and the Find My iPhone function. MobileMe is a cloud-based service developed by Apple, allowing customers to stay in sync across all their dev... |
9 July 2010
03:21 GMT |
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It’s not only Microsoft that can’t keep internal documents safe, but Apple too, with the BGR reporting that it was able to obtain the exact procedures AppleCare staff must follow when dealing with iPhone 4 reception complaints.In accordance with the wording in Apple’s new rule-book for help-desk tec... |
30 June 2010
06:28 GMT |
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One of many issues signaled by iOS 4 users seems to be syncing their Exchange accounts. For once, there’s a good side - the problem has been immediately addressed by Apple via a configuration profile setting which users must download and install on their iPhone, or iPod touch.Entitled “iOS 4: Exchange Mai... |
29 June 2010
12:24 GMT |
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Although FaceTime video calling will “just work” with most Wi-Fi networks, corporations and educational institutions may use a FireWall for increased security, blocking such kind of Internet traffic, Apple notes in a new KB article on its Support site. For those who are on a Wi-Fi network that is behind a... |
28 June 2010
06:55 GMT |
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A summary of circumstances users may encounter during their use of an iPhone running iOS 4 has been posted to the Support area of Apple’s website, via a knowledge base article entitled “iOS 4: About multitasking.” In the document, the company offers a brief introduction to the iOS function, and trou... |
23 June 2010
09:46 GMT |
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Internet tethering, the feature that allows iPhone owners to connect their computer to the Internet using the device’s Cellular Data connection, requires either an iPhone 3G or iPhone 3GS, and the latest version of the iOS, Apple claims in a knowledge base article updated this week. A number of requirements nee... |
23 June 2010
08:33 GMT |
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One of many tech-notes posted by Apple in light of the iOS 4 launch details the particularities of Data Protection, one of many key additions inside the new operating system for iPhones and iPod touches. Data Protection is supported only by the iPhone 3GS, and the 32GB and 64GB versions of the iPod touch third-genera... |
22 June 2010
10:44 GMT |
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Apple fans rocking an iOS 4 device will soon begin to experience iAds, which offer “a dynamic and powerful new way to bring sight, sound, motion, and emotion into the hands of consumers with full-screen video, audio, games, maps, and more,” according to Apple. Soon after rolling out iOS 4 for iPhone and i... |
22 June 2010
08:50 GMT |
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iOS 4 is a free software update offering over 100 new features for existing iPhone 3G, iPhone 3GS, and iPod touch owners. It has been known for a while now that features and capabilities vary between models, while some are available only on newer models. This report offers a simple look at some of the unique features... |
22 June 2010
04:53 GMT |
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A support document entitled “Connecting headphones or external speakers to your Mac mini” published online by Apple on June 18 explains how customers are supposed to handle the audio features of their new computer, and outlines some characteristics of the Mac mini’s audio input. The instructions are... |
21 June 2010
09:53 GMT |
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The company headquartered at One Infinite Loop, Cupertino, California has posted a series of technical notes for future owners of its all-new Mac mini (Mid 2010), detailing some of this Mac’s particularities, like the external ports and connectors, power consumption, and thermal output (BTU) information. For o... |
16 June 2010
09:07 GMT |
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Apple has recently announced the introduction of a new MobileMe Mail web application. In May, the company asked customers to try out the beta and provide feedback. For those who signed up to check out the new service, Apple has posted a knowledge base article where all the known and resolved issues are detailed. &ldq... |
4 June 2010
04:08 GMT |
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Apple has posted a Support document for Mac users looking to create a presentation in Keynote to show it off on an iPad later. The Mac maker offers up several recommendations for users to review before attempting to create a Keynote presentation on a Mac, pinpointing a number of key settings and tweaks that provide a... |
23 April 2010
07:22 GMT |
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Last modified on April 16, 2010, knowledge base article HT3743 reveals that, “[The] unauthorized modification of iPhone OS has been a major source of instability, disruption of services, and other issues,” according to Apple. The Mac maker is referring to a well-known practice of hacking the iPhone softwa... |
21 April 2010
04:12 GMT |
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Apple has posted a knowledge base article where customers can find answers for pretty much any question they may have regarding the iBooks application for the iPad, as well as the iBookstore. The company behind the Mac operating system makes it clear that iBooks is an iPad application only, which requires iPhone OS 3... |
7 April 2010
10:17 GMT |
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iWork.com is an Apple-developed web-based service that lets you securely share your iWork ’09 files with anyone. An updated FAQ of the beta is now available on Apple’s Support area, where the company outlines some of the particularities surrounding the service. The knowledge base article (ID: HT4041) was ... |
17 March 2010
06:44 GMT |
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The company developing the Mac operating system has launched a survey aiming to determine customer habits in relation to the Support section of its website. Apple wants customers to feel at home on the Support site, encouraging them to freely write what it is they’d like to see changed, or added to this particu... |
12 March 2010
05:43 GMT |
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A MacBook Repair Extension Program for Hard Drive Issues is now available from Apple. Customers who purchased a MacBook laptop computer from Apple between May 2006 and December 2007 and have experienced / are experiencing hard drive issues, may contact Apple for a free check and hard drive replacement. “Apple ... |
17 February 2010
03:26 GMT |
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Since the transition to MobileMe, Apple has issued several knowledge base articles instructing customers on how to use the service, as well as on how to protect themselves from hackers. Why exactly phishers are so keen on targeting MobileMe users is unclear, but Apple is making sure its customers are prepared in case... |
25 January 2010
03:32 GMT |
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The company headquartered in Cupertino, California has posted a series of Support documents online explaining how to set up its new-generation peripherals, including the Multi-Touch-capable Apple Wireless Mouse, and the Apple Wireless Keyboard. The company’s new Magic Mouse has received mixed reviews and it&rsq... |
12 November 2009
03:33 GMT |
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Apple has made a rather shady announcement today using the Support section of its web site, confirming that Snow Leopard and Boot Camp will be supporting Microsoft’s just-released Windows 7 later this year. Apple informs customers that a software update will need to be applied, so that Boot Camp will be able to... |
22 October 2009
13:19 GMT |
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Trying to stay ahead of the curve, Apple has posted a few Support documents online, outlining some of the aspects typical to its wireless peripherals, as well as providing troubleshooting for the new devices. The Mac maker explains how to remove and replace batteries, what to expect from the peripherals as far as the... |
21 October 2009
08:27 GMT |
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A World of Apple report claims that, “Evidence continues to mount supporting rumours that Apple will add a camera to the iPod touch, like it did the iPod nano,” citing an Apple Support Note that allegedly “hints at [an] iPod Touch camera.” However, while Apple is likely to introduce a camera i... |
15 October 2009
07:00 GMT |
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Apple has posted a new Support document on its website outlining some of the changes that have occurred with the MobileMe service lately. Highlights include improvements to MobileMe’s iDisk service, and changes to the “Find my iPhone” feature. Apparently, an issue where exporting multiple contacts m... |
12 October 2009
09:36 GMT |
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Apple has posted a knowledge base article that describes Xsan 2.2, an update available as a manual download and as an automatic Software Update, according to the Mac maker. The document begins with a “Read before installing” note, which outlines some of the basics of preparing your computer for the updat... |
15 September 2009
04:17 GMT |
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With the release of Safari 4.0.3 yesterday, Apple not only improved stability and compatibility with the software, but also included a number of security fixes, detailed in a Support document on the company’s official web site. Affecting Safari 4 for Windows and Mac (Tiger and Leopard), a total of 6 vulnerabil... |
12 August 2009
06:13 GMT |
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As you may have heard, Apple has recently updated some of the applications found in its iLife suite, including iPhoto. The face-recognition-capable software has received an update to address installation options, general compatibility, “and fixes for a number of issues involving Faces, Places, web publishing, a... |
5 June 2009
06:44 GMT |
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Mac OS X 10.5.7 shows few changes at first glance, while your Mac's Software Updater only reveals that the latest incremental update to Leopard is recommended for all users running Mac OS X Leopard, as it includes general operating system fixes that enhance the stability, compatibility and security of your Mac. ... |
13 May 2009
05:15 GMT |
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Apple has posted a knowledge base article detailing the particularities of its latest iMac EFI firmware update, version 1.4. The company responsible for the Mac operating system takes on the topic pointing out to the affected products, the issues that may occur while trying to install the update, as well as posting t... |
6 May 2009
03:40 GMT |
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Apple has posted / updated a Support document online outlining the particularities of rebuilding your iPhoto library. Last modified this weekend, the knowledge base article contains (rebuilding) instructions for users of iPhoto 6 or later.According to Apple, “iPhoto includes a feature that allows you to rebuild... |
6 April 2009
04:03 GMT |
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When introducing the third generation iPod shuffle, Apple revealed to the world that its newest player could talk. Not only that, but it could do so in several different languages, Apple added. However, in order to have your iPod speak out the names of the tracks, audiobooks or podcasts in the language they were orig... |
19 March 2009
05:47 GMT |
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Addressing users of an iPod shuffle (1st and 2nd generation), or iPod shuffle (3rd generation), Apple has updated its Support section with new information on how to update your player's software.Apple outlines that it is very important to understand the difference between "update" and "restore.” Failing to... |
17 March 2009
09:46 GMT |
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Safari, just like most modern web browsers, has always been plagued by unexpected quits, crashes and other kinds of abnormal behavior in the course of its existence. Based on users' reports and the efforts of Apple's developer community, the company behind the Mac operating system has posted (updated) a kno... |
16 March 2009
10:23 GMT |
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iTunes 8.1, released yesterday, adds support for syncing with iPod shuffle (3rd generation), a Genius sidebar for your Movies and TV Shows, and many accessibility improvements among other features, while also packing some security enhancements. In a technote posted today, Apple discloses the security fixes included w... |
12 March 2009
06:14 GMT |
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Upon introducing updated versions of the AirPort (802.11n) base station and Time Capsule, Apple released a new firmware update for users of its wireless networking and backup solutions. The firmware enables remote administration and remote access to compatible USB connected drives via Back to My Mac (except on AirPor... |
6 March 2009
03:58 GMT |
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As you may have heard, Apple has released a new battery update for users of a 13-inch MacBook, ranging from the original model to the Late 2008 unibody SKU and the NVIDIA-equipped polycarbonate MacBook.The new update is available solely as a standalone installer package which users need to determine whether or not th... |
3 March 2009
03:30 GMT |
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Apple has updated the Support piece listing the contents of every 2.x Apple TV software update released so far to include information on the changes available with the latest Apple TV software. According to Apple, the Apple TV 2.3.1 update includes but one addition, yet “it is always a good idea to make sure yo... |
26 February 2009
03:53 GMT |
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Apple has posted new Support documents online, offering resolutions to some issues that may occur with Safari 4. Apparently, third-party plug-ins may crash the browser. Apple has so far acknowledged one plug-in as able to crash Safari – Glims. Also, the beta browser may unexpectedly quit on users with GrowlMail... |
25 February 2009
08:45 GMT |
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Apple has posted a new knowledge base article this week, detailing the process of activating your iPhone 3G with a wireless carrier. Users are provided with every bit of information they need to know about their device, the ways it's meant to be used and the mobile service providers that carry the iPhone 3G in A... |
19 February 2009
05:22 GMT |
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One of the first hot news we got hold of this week was Apple surprisingly recommending antivirus software for Mac users, in a knowledge base article on its site. However, what looked like Apple finally admitting Mac virus threats has turned into a reassuring statement coming from Apple spokesperson, Bill Evans. Acco... |
3 December 2008
08:31 GMT |
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A support document has recently appeared on Apple's website detailing information “about antivirus utilities available for the Mac OS.” Apple admits that Mac OS X has grown to become popular among regular computer users and hackers alike. Tech-driven sources point out to a technical note dishing info... |
1 December 2008
06:44 GMT |
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