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Stories about: Apple Support


Apple Shows How to Set Up Your Wireless Mouse, Keyboard

The company headquartered in Cupertino, California has posted a series of Support documents online explaining how to set up its new-generation peripherals, including the Multi-Touch-capable Apple Wireless Mouse, and the Apple Wireless Keyboard. The company’s new Magic Mouse has received mixed reviews and it&rsq...

12 November 2009
03:33 GMT

Apple: ‘We Will Support Windows 7 in Snow Leopard’

Apple has made a rather shady announcement today using the Support section of its web site, confirming that Snow Leopard and Boot Camp will be supporting Microsoft’s just-released Windows 7 later this year. Apple informs customers that a software update will need to be applied, so that Boot Camp will be able to...

22 October 2009
13:19 GMT

Apple Posts Support Documents on Magic Mouse, Wireless Keyboard

Trying to stay ahead of the curve, Apple has posted a few Support documents online, outlining some of the aspects typical to its wireless peripherals, as well as providing troubleshooting for the new devices. The Mac maker explains how to remove and replace batteries, what to expect from the peripherals as far as the...

21 October 2009
08:27 GMT

iPod touch Detected as Camera Device in Mac OS X

A World of Apple report claims that, “Evidence continues to mount supporting rumours that Apple will add a camera to the iPod touch, like it did the iPod nano,” citing an Apple Support Note that allegedly “hints at [an] iPod Touch camera.” However, while Apple is likely to introduce a camera i...

15 October 2009
07:00 GMT

MobileMe - iDisk, Find My iPhone Updated

Apple has posted a new Support document on its website outlining some of the changes that have occurred with the MobileMe service lately. Highlights include improvements to MobileMe’s iDisk service, and changes to the “Find my iPhone” feature. Apparently, an issue where exporting multiple contacts m...

12 October 2009
09:36 GMT

Xsan 2.2 In-Depth Documentation

Apple has posted a knowledge base article that describes Xsan 2.2, an update available as a manual download and as an automatic Software Update, according to the Mac maker. The document begins with a “Read before installing” note, which outlines some of the basics of preparing your computer for the updat...

15 September 2009
04:17 GMT

About the Security Content of Safari 4.0.3

With the release of Safari 4.0.3 yesterday, Apple not only improved stability and compatibility with the software, but also included a number of security fixes, detailed in a Support document on the company’s official web site. Affecting Safari 4 for Windows and Mac (Tiger and Leopard), a total of 6 vulnerabil...

12 August 2009
06:13 GMT

The Full Contents of iPhoto 8.0.3

As you may have heard, Apple has recently updated some of the applications found in its iLife suite, including iPhoto. The face-recognition-capable software has received an update to address installation options, general compatibility, “and fixes for a number of issues involving Faces, Places, web publishing, a...

5 June 2009
06:44 GMT

The Major Changes in Mac OS X 10.5.7

Mac OS X 10.5.7 shows few changes at first glance, while your Mac's Software Updater only reveals that the latest incremental update to Leopard is recommended for all users running Mac OS X Leopard, as it includes general operating system fixes that enhance the stability, compatibility and security of your Mac. ...

13 May 2009
05:15 GMT

More on the iMac EFI Firmware 1.4 Update

Apple has posted a knowledge base article detailing the particularities of its latest iMac EFI firmware update, version 1.4. The company responsible for the Mac operating system takes on the topic pointing out to the affected products, the issues that may occur while trying to install the update, as well as posting t...

6 May 2009
03:40 GMT

How to Rebuild the iPhoto Library (iPhoto 6 or Later)

Apple has posted / updated a Support document online outlining the particularities of rebuilding your iPhoto library. Last modified this weekend, the knowledge base article contains (rebuilding) instructions for users of iPhoto 6 or later.According to Apple, “iPhoto includes a feature that allows you to rebuild...

6 April 2009
04:03 GMT

iPod shuffle - Selecting VoiceOver Language for Songs

When introducing the third generation iPod shuffle, Apple revealed to the world that its newest player could talk. Not only that, but it could do so in several different languages, Apple added. However, in order to have your iPod speak out the names of the tracks, audiobooks or podcasts in the language they were orig...

19 March 2009
05:47 GMT

How to Update iPod shuffle Using Windows XP, Windows 2000, or Mac OS X

Addressing users of an iPod shuffle (1st and 2nd generation), or iPod shuffle (3rd generation), Apple has updated its Support section with new information on how to update your player's software.Apple outlines that it is very important to understand the difference between "update" and "restore.” Failing to...

17 March 2009
09:46 GMT

Safari Unexpected-Quit Resolutions

Safari, just like most modern web browsers, has always been plagued by unexpected quits, crashes and other kinds of abnormal behavior in the course of its existence. Based on users' reports and the efforts of Apple's developer community, the company behind the Mac operating system has posted (updated) a kno...

16 March 2009
10:23 GMT

The Security Content of iTunes 8.1 Detailed

iTunes 8.1, released yesterday, adds support for syncing with iPod shuffle (3rd generation), a Genius sidebar for your Movies and TV Shows, and many accessibility improvements among other features, while also packing some security enhancements. In a technote posted today, Apple discloses the security fixes included w...

12 March 2009
06:14 GMT

The Security Inside Firmware 7.4.1 for Time Capsule and AirPort Detailed

Upon introducing updated versions of the AirPort (802.11n) base station and Time Capsule, Apple released a new firmware update for users of its wireless networking and backup solutions. The firmware enables remote administration and remote access to compatible USB connected drives via Back to My Mac (except on AirPor...

6 March 2009
03:58 GMT

Determining Who Needs Battery Update 1.4

As you may have heard, Apple has released a new battery update for users of a 13-inch MacBook, ranging from the original model to the Late 2008 unibody SKU and the NVIDIA-equipped polycarbonate MacBook.The new update is available solely as a standalone installer package which users need to determine whether or not th...

3 March 2009
03:30 GMT

Apple Posts Changes with Apple TV 2.3.1 Software Update

Apple has updated the Support piece listing the contents of every 2.x Apple TV software update released so far to include information on the changes available with the latest Apple TV software. According to Apple, the Apple TV 2.3.1 update includes but one addition, yet “it is always a good idea to make sure yo...

26 February 2009
03:53 GMT

Safari 4 Beta May Cause Issues on Some Systems

Apple has posted new Support documents online, offering resolutions to some issues that may occur with Safari 4. Apparently, third-party plug-ins may crash the browser. Apple has so far acknowledged one plug-in as able to crash Safari – Glims. Also, the beta browser may unexpectedly quit on users with GrowlMail...

25 February 2009
08:45 GMT

Apple Offers Help on Activating iPhone 3G with a Carrier

Apple has posted a new knowledge base article this week, detailing the process of activating your iPhone 3G with a wireless carrier. Users are provided with every bit of information they need to know about their device, the ways it's meant to be used and the mobile service providers that carry the iPhone 3G in A...

19 February 2009
05:22 GMT

Apple Now Denies Need for Antivirus Software

One of the first hot news we got hold of this week was Apple surprisingly recommending antivirus software for Mac users, in a knowledge base article on its site. However, what looked like Apple finally admitting Mac virus threats has turned into a reassuring statement coming from Apple spokesperson, Bill Evans. Acco...

3 December 2008
08:31 GMT

Apple Admits Virus Threat, Recommends Antivirus Utilities

A support document has recently appeared on Apple's website detailing information “about antivirus utilities available for the Mac OS.” Apple admits that Mac OS X has grown to become popular among regular computer users and hackers alike. Tech-driven sources point out to a technical note dishing info...

1 December 2008
06:44 GMT

iPhone 3G Replacement Ultracompact Adapters Arrive

Last month, Apple warned users of the iPhone 3G Ultracompact USB Power Adapter that the device was prone to causing electric shock. Consequently, the company urged them to bring their adapters in, with the iPhone in hand, to have them replaced for free. Those who went with the recall program are now reporting that th...

7 October 2008
06:20 GMT

Apple Calls In iPhone 3G Ultracompact USB Power Adapters

Apple has announced that, under certain conditions, the ultracompact Apple USB power adapter’s metal prongs can break off and remain in a power outlet, creating the risk of "electric shock". Therefore, the company has announced the “Ultracompact USB Power Adapter Exchange Program”. Apple will exchan...

20 September 2008
08:53 GMT

Apple Replaces Broken MagSafe Adapters for Free

Apple's MagSafe adapters are apparently so faulty that the company has decided to replace all of them, free of charge, whether your MacBook is in warranty or not. Just make an appointment at the Genius Bar (at your local Apple Retail Store) and they'll set you up with a new MagSafe adapter in no time.From A...

20 August 2008
05:31 GMT

MobileMe Fixed

Apple states on the Support section of its website that the company has finally resolved the issues surrounding MobileMe. After weeks of struggling with lost emails and poor syncing, the company identified and fixed the problems. Most users don't have to do a thing. Some, however, may need to reset their data fr...

30 July 2008
05:15 GMT

Apple Acknowledges MobileMe Push Issues

Following the recent transition to MobileMe (from Apple's .Mac service), Mac users have started to notice poor syncing performance when it comes to their desktop computers. MobileMe does, however, sync beautifully when it comes to iPhone, iPod touch, and the MobileMe website. Apple now specifically underlines, o...

16 July 2008
06:17 GMT

Apple Posts Security Information on iPhone OS 2.0

With all the excitement created by the abundance of apps now available through the App Store, and Apple's continuous advertising of the enhancements brought by the new OS 2.0, few have noticed that security improvements are also present in the new iPhone / iPod touch OS.In an article about the security content o...

14 July 2008
18:06 GMT

Apple Posts Guides for App Store Users

On its Support page, Apple has posted a guide to Syncing Applications from the App Store, as well as a Troubleshooting article for handling applications purchased from the App Store. For those who haven't been reading the news lately, iPhone software 2.0, along with the App Store are already available.Syncing Ap...

11 July 2008
02:57 GMT


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