Dec 7, 2010 18:31 GMT  ·  By

Verizon Business, a unit of Verizon Communications, has just announced that it has introduced its Voice-over-Internet Protocol (VoIP) service in Switzerland. This is the eleventh European country that takes advantage of the Verizon's VoIP services

Besides the new VoIP service, Verizon Business will introduce in Europe a new VoIP product service-level agreement (SLA), which is already available in the U.S. since November 4th.

The service-level agreement increases voice quality to 4.0 and also covers network availability and jitter (data-packet loss that can degrade or delay voice quality).

Cisco VoIP has been certified by Verizon to work with the company's IP Trunking in the U.S. and Europe.

Verizon customers with IP Trunking will be able to use Cisco Unified Border Element for improved network interconnections and better interaction between applications.

Also, by the end of the year, Verizon Business customers will benefit from the certification of Unified Communications Manager with and without Cisco CUBE.

“Verizon Business continues to enhance and expand its VoIP offerings to create a powerful unified communications and collaboration platform for multinational enterprises,” said Anthony Recine, vice president of networking and communications solutions for Verizon Business. “

“By expanding our VoIP portfolio in Switzerland, introducing a comprehensive VoIP service-level agreement and certifying the latest Cisco Unified Communications system with our world-class IP Trunking, we continue to advance the state of VoIP for our customers worldwide.”

The availability of Verizon Business VoIP portfolio in Switzerland will enable large enterprises, as well as medium-size businesses, to replace standard voice calling services in any of the countries where Verizon VoIP services are available.

Furthermore, all locations in Switzerland are now able to take advantage of all the same product features and services available in the other 10 European countries where the service has been made available a while back.