14 DAY TRIAL // Microsoft has already developed a fix for the file removal bug in Windows 10 version 1809, but the company may have another issue to diagnose before pushing the go-ahead for the second time.
A growing number of users (out of the ones who managed to install the update during the few days of availability) complain about an issue that’s causing version 1809 to fail to complete the upgrade and then freeze at boot after the final reboot.
A thread on the Microsoft Community forums includes more details about the issue, and until now, there seems to be one common pattern in all complaints: MSI motherboards.
Other system configurations affected as well
Although it’s not yet clear if there’s a compatibility issue with MSI hardware, there are also reports pointing to other systems being impacted, including Microsoft’s own Surface.
“Same issue here: Updating a new Surface Book 2 to Windows 10 1809 lead to frozen boot screen after Windows asked me to reboot (only the white Windows logo is visible in the center of the screen and I see a rotating disk indicator below that). I waited for a reboot more than 4 hours after being stucked [sic] in the boot screen, the re-boot leads to the same issue!” one user explains on the forum.
By the looks of things, the issue takes place both when deploying version 1809 from Windows Update and using bootable media for a clean-install. This means the bug isn’t caused by the distribution method, but rather by compatibility issues that may affect certain configurations.
Microsoft hasn’t yet provided a statement on this bug, but given that the October 2018 Update is no longer up for grabs, the number of affected devices hasn’t increased lately. More information will probably emerge in the coming weeks after the rollout resumes.