Wireless networks working fine though, they claim

Dec 27, 2015 08:27 GMT  ·  By

The upgrade from Windows 7 or 8.1 to Windows 10 was impacted by several significant app or hardware compatibility issues, and in some cases, Microsoft even recommended users to delay the move for a little bit longer until all these problems were fixed.

One of the hardware compatibility bugs that were experienced by a big number of users concerns the Broadcom Virtual Wireless Adapter, which was unable to work with Windows 10, and that, according to a prompt showing up before the upgrade, could block users from connecting to wireless networks.

The message was first displayed in June, soon after Microsoft rolled out the Get Windows 10 app supposed to prepare PCs for the upgrade and to scan for compatibility issues. But the problem persists today on PCs with such hardware, nearly six months after it was first discovered.

Wireless networks working just fine

While some users decided to delay the upgrade to Windows 10 because of the issues they might experience, others have already performed it and claim that everything's working fine and they can connect to wireless networks as usual.

Others, however, say that Bluetooth isn't working at all, and without new drivers that could solve the problem, there's no chance to get it up and running anytime soon.

Microsoft has more or less acknowledged the issue and provided users on its Community forums with a workaround, but as usual, it doesn't make any difference. And this only caused more frustration among users who want to upgrade to Windows 10 but cannot do it because of this error.

“The helpful thing to do would be to find out if such drivers are available and, if so, supply a link to where they may be downloaded and, if not, get on to the Windows 10 development team to ensure people aren't going to unexpectedly lose their internet connections when their PC automatically upgrades. As it is, those of us with this issue are no better off than if MS support had chosen to simply ignore this query,” one user said.

For the moment, no workaround is available, but in case you're getting the same error, you can actually upgrade to Windows 10, see if everything is working fine, and in case it doesn't, downgrade using the built-in option anytime during the first 30 days.