14 DAY TRIAL // The Windows 10 app store appears to be experiencing some critical issues, as users are reporting that it crashes only a few seconds after launch.
At this point, it’s not yet clear what’s wrong, but some speculate that it might be related to the latest cumulative update that the company released to Windows 10 users. That’s very unlikely though, given the fact that yesterday the store was working just fine on computers with or without the update.
Posts on Microsoft’s Community forums confirm that there’s indeed a problem with the store, and it appears to be quite widespread. Microsoft hasn’t yet acknowledged the issue, so we’ve reached out to the company for a word on this, and hopefully, an answer will be provided soon.
Don’t reinstall Windows 10! It won’t make any difference!
Surprisingly, some users have turned to pretty extreme workarounds and tried to reinstall Windows 10, but be advised that nothing works so far and this appears to be an error on Microsoft’s side. So don’t do it because it won’t make any difference.
Here’s a message posted by a Windows 10 user on Microsoft’s Community forums:
“I've tried all of these solutions and nothing works. Even wiped my entire hard drive and started from scratch. Store will not even load. It just flashes for a second and closes.”
Another one confirms the problem and says that he only gets to see the splash screen and nothing more:
“When I click on the Store it opens with just the logo/blue background then crashes after a few seconds. There are no error codes that appear and it also shows up on task manager under background processes.”
For the moment, the amount of information regarding this problem is very limited, so hopefully, Microsoft will provide some details on what exactly is wrong with the store and how we can fix it.
Update: the Windows Store is now working normally in Windows 10.