14 DAY TRIAL // Microsoft launched Threshold 2 earlier this month as the first major update for Windows 10 and encouraged everyone to get it as soon as possible because it brings so many great improvements.
Needless to say, millions of Windows 10 users have rushed to download and install Threshold 2, but in some cases, the process failed to complete because of errors that are impossible to diagnose by regular users.
So it's not surprising at all that some of them took to Microsoft's forums to express their frustration, especially after spending hours trying to download Threshold 2 only to be left with a freezing bug that appears at different moments during the install.
Some no longer want TH2
Some of the users who posted in a thread on Microsoft's Community forums where Windows 10 adopters try to find a way to get around a freezing bug claim they no longer want Threshold 2 at all because of these issues.
“I'm not going to screw around with this anymore until Microsoft cares to figure out what is going on. If not, I'll stay on it forever until I throw the machine away. I'm tempted to go buy an Apple next time as I'm really sick and tired of all this Microsoft BS,” user DavidSass posted.
Others, on the other hand, were disappointed not necessarily with the fact that the update failed to install, but with the company's support services, which were not only unable to resolve his problems but also asked for a fee in return for transferring them to more advanced engineers.
“After 5 Microsoft techs and 12 hours I've had it with Microsoft support. The last tech asked me to PAY for a higher tier of service to continue work on the issue. I DON'T THINK SO. All windows update issues should be covered at no cost. Period. At this point i'm doubting the ability of Microsoft to support their own product,” cwbytruckers explained.
Fortunately, there are also people who always see the glass half full and try to actually make fun of this bug hunt, despite the fact that they're impacted too.
“Would anybody fly in an airplane, made by Microsoft? I don't think so. Thank God, airplanes are built by sane people,” Vladas Mazelis said.
In the end, harsh remarks usually fade away after a while, but these problems seem to remain, so Microsoft needs to look into them fast and provide users with a solution because we're pretty sure that such criticism isn't exactly what the Windows team expected for Threshold 2.