New Yahoo Messenger desktop app sucks, users say

Aug 16, 2016 02:40 GMT  ·  By

User feedback on Yahoo's new Messenger desktop app is not the response Yahoo hoped for when it decided to bring back its Messenger service on the desktop.

Back at the start of June, Yahoo announced it decided to pull the plug on its classic Yahoo Messenger app, which it hadn't updated for a few years anyway.

The company decided to focus on a Messenger client that only worked on the Web and via its iOS and Android applications.

Users reacted with sadness to the news, pleading with Yahoo to continue to support the app.

Yahoo Messenger brought back from the dead at the end of July

At the end of July, Yahoo announced that it had a change of heart and launched a new desktop client for Windows, albeit a different one from the old desktop app we knew and loved. That desktop client ceased to work on August 5, when the servers that powered it were shut down for good.

Users who didn't know of the impending shutdown went to the Yahoo Messenger website and downloaded the new desktop client, thinking they'd get an updated version.

What they found was a stripped-down version of the old app, which lacked many of the features that made it great. As you'd expect, users didn't react very well.

Users aren't reacting well to the new Yahoo Messenger desktop client

Currently, the Yahoo Messenger Desktop feedback forum is filled with vitriol slung at Yahoo's new app. The top three and the sixth most voted topics are from people asking Yahoo to bring back the old Messenger.

The others are just people complaining, sometimes in all caps, about the lack of features that were included in the former app. Some of them were what made Yahoo Messenger different, or are basic IM features that, unbelievably, the new version lacks.

Here's a list of some of the main topic names currently trending on the feedback forum:

I want the old messanger back!
I want the old messenger back on PCs
IT IS HORRIBLE!!!!!
I can not have Video chat on this messenger
I can not see the status of my contacts. Are they online, are they offline?
BRING BACK THE OLD ONE!! This new version is horrible!!!! I cannot invite contacts plus many other items that are terrible!!!!
this messenger is not user friendly, i can't see the chat persion pic, cant video chat, can't see if the user is online or not ?
I predict this is the end of YM
No wonder Yahoo is going out of business....
New messenger is totally broke
Sucks
You get the point!

If you'd like to try the new Yahoo Messenger desktop app, you can download a copy via one of Softpedia's mirrors.

Users asking for the old Yahoo Messenger
Users asking for the old Yahoo Messenger

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New Yahoo Messenger desktop client
Users asking for the old Yahoo Messenger
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