14 DAY TRIAL // Apple informed its employees that third-party screen repairs no longer fully void iPhone warranty, as long as the problem being fixed isn’t related to the screen itself, according to a recent report. Previously, Apple didn’t conduct authorized repairs under warranty for iPhones that had a third-party display.
Over the years, some iPhone users have taken to third-party service providers to repair their phones, as the cost is lower than for Apple authorized repairs, especially if the phone is out of warranty.
Apple Stores and Apple Authorized Service Providers will now inspect devices for any fraud or tampering, and then replace the broken part or even swap out the device based on Apple’s warranty pricing.
iPhones with displays replaced at third-party service providers must be within their one-year standard Apple warranty coverage period or extended AppleCare coverage, in order to get warranty services.
If the phone is out of warranty or has a display-related problem, customers will have the option to pay Apple’s out-of-warranty pricing. If the customer declines, the Apple Authorized Service Providers can decline service.
Apple Service Providers can decline repairs for a number of reasons
Apple has stated that AppleCare+ doesn’t cover third-party display or battery repairs, and if the customer wishes to pay for a genuine display to replace the third-party one, they would have to cover the out-of-warranty price for a new display. In addition, issues caused by an unauthorized iPhone component could result in extra fees for owners.
It’s worth mentioning that Apple Authorized Service Providers can decline to repair any iPhone device that has a functional failure caused by a third-party component related to “aluminum enclosure, logic board, battery, Lightning connector, headphone jack, volume buttons, mute switch, sleep/wake button, and certain microphones.”
The report says that the new policy is applicable in the US, Canada and, most likely, in other regions as well. Apple charged last year a flat fee of $29 for replacing broken displays within its AppleCare+ service. The cost of extended warranty coverage is currently $129 for iPhone 7.