It’s not a deja-vu, but a real update supposed to reduce risks of fire on the already-recalled Galaxy Note 7

Oct 26, 2016 06:00 GMT  ·  By

Samsung has officially discontinued the Galaxy Note 7 and is asking customers to power off the devices and bring them in stores for a refund or an S7 Edge replacement, but not everyone is willing to do this, claiming that their own units perform perfectly fine.

Although no explosions have been reported since Samsung decided to retire the Note 7, the South Korean firm isn’t willing to take any risk, so it’s now planning on shipping an update to holdouts that limits battery charge to 60 percent.

And no, this isn’t September once again, as Samsung released the exact same update one month ago, but a secondary rollout that’s supposed to reduce the risk of batteries overheating and catching fire.

This is undoubtedly nothing to be surprised about, but it certainly impacts those who aren’t willing to give up on their Note 7s, so don’t be too surprised if many actually refuse to install the update.

Rollout to begin October 31

Samsung, however, claims that the rollout cycle that will begin on October 31 is supposed to encourage owners to exchange their devices, emphasizing that even with this update, there’s still a risk of batteries overheating during charging.

“Our absolute priority continues to be customer safety. This new battery software update is specifically designed to remind all Galaxy Note7 customers to replace their device at their earliest possible convenience through their local Galaxy Note7 Replacement Programme,” Conor Pierce, Vice President of IT & Mobile, Samsung Electronics UK & Ireland, explained.

“We once again would like to apologise for not meeting the standard of product excellence that our customers have come to expect from Samsung and we sincerely thank them for their continued understanding and cooperation.”

The South Korean firm also explained that this update is aimed at Europe, where it managed to replace two-thirds of the Note 7, while the remaining ones are mostly owned by customers who aren’t willing to bring their phones in stores.

Note 7 customers can exchange their phones for a Samsung Galaxy S7 Edge and the price difference between the two, but are also allowed to get a full refund should they want to purchase another phone.