14 DAY TRIAL // Samsung has just announced that it will start shipping safe Galaxy Note 7 units to the US on September 21. The company issued an official apology video featuring the President and COO of Samsung America. In addition, the US Consumer Product Safety Commission announced the official recall of 1 million Galaxy Note 7 smartphones.
At the beginning of this month, Samsung announced the voluntary recall of all Galaxy Note 7 smartphones sold since the device was officially released. The company recently announced that only 130,000 Note 7 units were exchanged, as the safe units are expected to arrive in the US on September 21 and in some European countries on September 19.
Just a few days ago, Samsung announced that it was working with the US Consumer Product Safety Commission regarding the recall, while some argued that the South Korean company should have contacted the CPSC sooner.
92 cases of overheating batteries were reported in the US alone
The CPSC posted an official notice regarding the recall, announcing that it involves Galaxy Note 7 smartphones sold before September 15. All color variants of the Note 7 have been recalled and Samsung even launched a web page where Note 7 owners can type in their device's IMEI to determine if it needs to be returned.
Apparently, 92 reports of overheating batteries have been recorded in the US, including 26 reports of burns and 55 reports of property damage to cars and garages. The CPSC advises Note 7 owners to power down their smartphones and return them to the place of purchase. Customers can get a new Galaxy Note 7 starting September 21, a Galaxy S7 or Galaxy S7 edge, or a full refund.
Aside from the cases reported in the US, incidents of exploding Note 7 units were recorded all over the world. Fortunately, Samsung has identified the problem and will start shipping safe units as early as next week.