14 DAY TRIAL // Samsung has announced that it intends to recover more than 80% of all Galaxy Note 7 smartphones sold in South Korea by October 1. The company will replace faulty units with new and safe ones that have a different battery manufacturer.
The device maker sold a total of 400,000 Note 7 smartphones in its home country and, by October 1, it expects to have recovered more than 320,000 units, according to a report by Reuters. The first day of October is also the date when Samsung intends to restart sales in the country.
The initial day when sales should have resumed was September 28, but it seems that the smartphone manufacturer decided to delay it by three days.
Note 7 customers will get 50% off repair costs for the screen
A few days ago, South Korean officials requested Samsung and its battery supplier to conduct additional tests on Note 7 units prior to shipping, including x-ray tests to make sure that the battery issue was resolved and that the phones don't pose any safety risks.
Samsung was also requested to extend the deadline refund until the end of September, so that all Note 7 owners could get refunds for their phones. Ads for Galaxy Note 7 smartphones are currently airing on domestic TV channels in the country, as the company prepares to restart sales.
In addition, customers who buy the Galaxy Note 7 will be getting 50% off any repair costs to the screen, should any damage occur during use. Once again, Samsung urges Note 7 owners to power off their devices and return them to the company for a full refund or a replacement unit.
Things are seemingly getting back to normal for Samsung, but the company might not be out of the woods just yet, as it received some reports of replaced Galaxy Note 7 units that were overheating. There's currently an investigation in place and Samsung said that customers shouldn't worry as the new units shouldn't pose safety concerns.