Nexus users seem to have the same problem

Apr 15, 2017 05:29 GMT  ·  By

Google has recently rolled out the Android 7.1.2 Nougat update to users of Nexus smartphones, as well as Pixel devices. It seems that the update has caused some major issues on the phone regarding the fingerprint scanner.

After a Google update, it’s not uncommon for Pixel or Nexus users to come across some issues that would make it very difficult to use their smartphones until Google rolls out a fix. Now users have encountered a problem with the fingerprint sensor.

After updating to Android 7.1.2 Nougat, some Pixel and Nexus users have reported that their fingerprint sensor no longer works. Apparently, the issue affects Pixel and Pixel XL smartphones, as well as the LG-made Nexus 5X and Nexus 6P.

Attempts to solve the issue have failed

Apparently, the Pixel and Nexus Imprint sensors no longer grant access to the devices, but the swipe down for notifications gesture is still functional. Some users have tried to solve the issue by removing pre-existing fingerprints and starting from scratch, but that didn’t solve the problem.

It seems that an error message currently prevents new prints from being added to the smartphones. Google has yet to acknowledge the issue, but once the company does, it will start working on a fix, which will most likely arrive in the form of an update.

Recently, Pixel and Pixel XL owners have been dealing with a Bluetooth issue that affected their smartphones. After the February security patch update, the smartphones suddenly started losing Bluetooth connectivity.

Some users noticed that the Bluetooth failed to connect in cars and suddenly disconnected, while in some cases it simply switched off for no apparent reason. Google worked on the issue for nearly one month and finally rolled out a server-side update to fix the problem. Pixel and Pixel XL smartphones have been plagued by multiple issues, including related to audio distortion and double-tap to wake feature.